Windows 10: Inserting USB Device After Sleep Mode Wake Up Not Recognized.

Discus and support Inserting USB Device After Sleep Mode Wake Up Not Recognized. in Windows 10 Drivers and Hardware to solve the problem; I believe this happened after a windows update, not sure. After waking from sleep mode when I plug in a USB device its not recognized. If I unplug my... Discussion in 'Windows 10 Drivers and Hardware' started by gapi, Aug 8, 2019.

  1. gapi Win User

    Inserting USB Device After Sleep Mode Wake Up Not Recognized.


    I believe this happened after a windows update, not sure.

    After waking from sleep mode when I plug in a USB device its not recognized.
    If I unplug my mouse while running and re-insert its not recognized as well. Anything USB.

    Going to device manager and scanning for new hardware it hangs, and I have to end task to stop it.

    I have done the power management thing for not allowing the device to be put to sleep.

    Thanks

    :)
     
    gapi, Aug 8, 2019
    #1

  2. Waking from sleep mode

    Hi Kenneth,

    For us to narrow down your concern with waking up your computer from sleep mode, we would like to know the following:

    • Aside from Windows Update. were there any changes made on your computer prior to the issue?
    • Is this the first time you experienced the issue?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far?
    • Send us a screenshot of your screen when you wake up your computer from sleep mode.

    We look forward to your response.
     
    Michael Gall, Aug 8, 2019
    #2
  3. TXZ
    TXZ Win User
    USB device recognition inconsistency after sleep

    Thanks for your help.

    My Mouse is an HID-compliant mouse. The Software is updated. The issue only occurs intermittently - with a flash of message -- USB device not recognized.

    I also notice that the Sleep mode seems to have two levels, first with power lights blinking and it could be awakened by press a key (as set), the next is a complete dark-out and I have to press the power button to wake it up. Usually the USB mouse is not
    recognized after the "deep sleep".
     
  4. WaytGibbs Win User

    Inserting USB Device After Sleep Mode Wake Up Not Recognized.

    Windows 10 - Problem waking up from sleep mode

    This worked for me on a Lenovo Horizon2 27 all-in-one PC that was able to sleep manually but could not be wakened once sleeping after upgrading to Windows 10 Home.

    I ran the powercfg /energy and examined the report as GoWMike describes. It showed no driver errors but suggested that there is a problem with the system's "High Performance" power setting that may prevent normal waking from manually induced sleep.

    I used powercfg /list to show available modes, copied the GUID for Balanced mode, and then used this with the powercfg /activate command to change the plan.

    I also used powercfg /devicequery wake_from_any

    to get a list of device names for components capable of waking the system from sleep, and then I used

    powercfg /deviceenablewake <devicename>

    to make certain that the touchscreen and power button are armed to wake the machine.

    After restarting, sleep and wake then functioned properly again.
     
    WaytGibbs, Aug 8, 2019
    #4
Thema:

Inserting USB Device After Sleep Mode Wake Up Not Recognized.

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