Windows 10: Inspiron 13 5000 's mouse and screen jumps around.

Discus and support Inspiron 13 5000 's mouse and screen jumps around. in Windows 10 Drivers and Hardware to solve the problem; My Inspiron 13 5000 's mouse and screen jumps around. Does anyone know of a fix... Discussion in 'Windows 10 Drivers and Hardware' started by richardr1231, May 23, 2020 at 4:42 PM.

  1. Inspiron 13 5000 's mouse and screen jumps around.


    My Inspiron 13 5000 's mouse and screen jumps around. Does anyone know of a fix

    :)
     
    richardr1231, May 23, 2020 at 4:42 PM
    #1
  2. Andy K Win User

    jack not recongized in a dell inspiron 13 5000 series

    I have a Dell inspiron 13 5000 series.

    When I'm putting the music through the speakers, it is working fine.

    However, when I'm putting headphones into the jack, the music keeps playing in the speaker and not in the headphones.

    The word headphones écouteurs is displayed but it does not say much.


    Inspiron 13 5000 's mouse and screen jumps around. LsZCx.png


    Same in the config console


    Inspiron 13 5000 's mouse and screen jumps around. QWQ8e.png


    As you can see, there is another pair of speakers but those ones are deactivated. It maybe due to that but my troubleshooting instinct tells me the issue lies somewhere else.


    Inspiron 13 5000 's mouse and screen jumps around. ddIAC.png


    And last (see below), the drivers do not have any issues


    Inspiron 13 5000 's mouse and screen jumps around. c8ber.gif


    Questions are :

    1. Should I try to reinstall the drivers even though nothing is showing me the issue lies with the drivers?
    2. Have you experienced something similar with that line of laptops? If it is the case, how did you solve the issue?

    The OS is Windows 10.

    Thanks
     
  3. [tf] Win User
    wireless mouse 5000

    • dell latitude D420 laptop, but it doesn't matter which computer I have it on
    • There is no power on or power off button on the microsoft wireless mouse 5000
    • the mouse works fine
    • it has a transceiver. it is a usb mouse
     
  4. Inspiron 13 5000 's mouse and screen jumps around.

    sudhakar0201, May 23, 2020 at 4:46 PM
    #4
Thema:

Inspiron 13 5000 's mouse and screen jumps around.

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