Windows 10: Instagram app not appearing in Camera Access App - Windows10 - Surface Book

Discus and support Instagram app not appearing in Camera Access App - Windows10 - Surface Book in Windows 10 Software and Apps to solve the problem; Hi, Hoping someone can help me as I've tried many options and so far no luck. I used to be able to use Instagram via my PC Surface Book with Windows... Discussion in 'Windows 10 Software and Apps' started by Jo_G_Aust, Mar 27, 2020.

  1. Jo_G_Aust Win User

    Instagram app not appearing in Camera Access App - Windows10 - Surface Book


    Hi,


    Hoping someone can help me as I've tried many options and so far no luck. I used to be able to use Instagram via my PC Surface Book with Windows 10, with a touch screen. It worked perfectly fine up until about 2-3 months ago, when it started crashing regularly. Then about 3 weeks ago I could no longer share photos stored on my PC directly to Insta basically Insta was no longer an option to share to. Also, whenever I logged on to the Insta App via my PC, I noticed that the actual camera icon is no longer available - so I can't upload photos via the app either. Everything else is available on the Insta App on the PC, just no ability to upload content DM even still works.

    I checked my Camera and Microphone settings on the PC to see if Insta was still enabled, and noticed Instagram is no longer available in the list of Apps. Not sure how to get it back there.

    What I have tried so far:

    - Reset Insta App

    - Uninstalled and re-installed the Insta App

    - Re-booted PC several times

    - Performed a clean boot and disabled all running apps in StartUp - than tried starting Insta App to see if anything was different nothing changed

    - Ran the Troubleshooter for Windows Store Apps received a "Hanging or crashing apps - Not fixed" - not sure what to do about this as no fixes were available

    - Ran a Windows Update for "Update & Security"

    - Checked Windows Security - nothing stands out all areas checked with a green tick


    Anyone heard of this problem before? Any other suggestions to get it to work normally again? I'm not very techie .... so really struggling to find what to do to make the Insta app re-appear as an app in my Camera and Microphone settings.

    Appreciate any assistance with this issue!!

    :)
     
    Jo_G_Aust, Mar 27, 2020
    #1

  2. SURFACE BOOK 2 - IR FRONT CAMERA AND REAR CAMERA ISSUE

    Click Start > Settings > Privacy > Camera

    Toggle on Allow apps to access your Camera

    Can you try the steps suggested in this thread for further throubleshooting?

    https://answers.microsoft.com/en-us/surface/for...
     
    Andre for Directly, Mar 27, 2020
    #2
  3. Preventing access to modern app

    Ive been tasked with preventing the children from accessing instagram. I've got it listed in my windows hosts file and internet options/security/restricted site but the windows 10 app is still allowing access. Any suggestions other then deleting app which can just be reinstalled?
     
    FrostyWinnipeg, Mar 27, 2020
    #3
  4. Instagram app not appearing in Camera Access App - Windows10 - Surface Book

    instagram on surface book 2

    Hello,

    Thank you for writing to Microsoft Community Forums.

    1. Are you trying to download Instagram from Microsoft store?
    2. Since when are you facing this issue?

    If you are downloading Instagram from the store, I suggest you to try the following troubleshooting methods and check if that helps.

    Method 1: Run inbuilt troubleshooter for Store app.

    Steps:

    1. Tap on Windows + I on the keyboard.
    2. Select Update & Security option.
    3. Click on Troubleshoot option.
    4. Tap on Windows Store Apps and
      Run the troubleshooter
      .

    Method 2: You can also try the steps from the following article to fix issue with

    installing application
    .

    Reply back with the information, to help you further.

    Hope it helps.

    Sandeep Kumar M

    Microsoft Community - Moderator
     
    Sandeep_KM, Mar 27, 2020
    #4
Thema:

Instagram app not appearing in Camera Access App - Windows10 - Surface Book

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