Windows 10: install CD for a cheap Logitech video chat camera

I tried to install CD for a cheap Logitech video chat camera, now after I log on my display goes black

HELP!!!!!!!!!!!!!!

:)

 

Logitech C270 webcam: no picture

I have a Logitech C270 webcam. I used it for years on my windows computer without issues. The video stopped working some weeks ago. Firefox and Skype say that some other program uses the camera. Windows Camera app shows black picture without any error message. The microphone works fine btw.

My first thought was that it is a Windows 10 issue:

• Windows 10 knows about the camera. Seemingly no problem in device manager.
  
• Tried out the possible workarounds listed on the internet:
  
  • switching to built-in drivers,
    
  • uninstall/reinstall device with logitech drivers,
    
  • different USB ports (2.0/3.0),
    
  • checking in process explorer if something is using the camera or its microphone,
    
  • deleted some files suggested somewhere in case of win 8/10 upgrade (which was not the case, but whatever works)
    

I was out of ideas, so I checked the camera with my Linux laptop. Again the laptop knows about the camera, but no picture, no errors. Based on this I guess it is a hardware issue. Before throwing the cam in the trash, I just want to ask if you think that I missed something.

 

Video Chat Software

Is there any video chat software one can use over WiFi other than Fring ? The quality of the video in Fring is very bad and it can not use the back camera, only the front...



Any suggestion is very much appreciated.

 

Issues with using Logitech Clicksmart camera in Windows 10.

Hi Sathyanarayana,

I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.

This issue might occur if there is compatibility issue with the Camera device on Windows 10.

To assist you better, please provide us the information below:

• Have you checked the issue with Logitech support regarding the
  compatibility of Camera device with Windows 10?
• Are you getting any error message?
• Have you checked whether the Logitech camera driver is available in the Device Manager?

I suggest you to follow the methods below to uninstall and reinstall the old camera driver for Logitech camera in compatibility mode.

1. Right-click on the driver setup file and click on ‘Properties’'.

2. Click on the ‘Compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 7, /8.1 operating system from the drop down menu and proceed with the installation. Once this is done, restart the
computer and check if the issue persists.

Please get back to us with an update on issue with using Logitech camera on Windows 10, we will be happy to help.

Thank you.