Windows 10: install windows 10 64 bit hangs on the logo, keyboard and mouse do not work

sorry, i'm using google translator. I experienced a problem when installing Windows 10 64 bit, it always hangs on the logo, the ring circle stops moving and the keyboard, the mouse doesn't work after that. What do you think is the problem? my pc specs: ryzen 5 2400, rog strix b450-f gaming motherboard, ddr 4 t force rgb 3000, power supply gamemax rgb 850 wat, ssd 120 gb and hdd 2 tb, without vga card Please help....

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Mouse and keyboard don't work on Windows install

Its a new build i was trying to install my windows os

Thanks for your help my PS keyboard is working unfortunately my usb mouse/keyboard still do not work even after having my OS installed. How would i go about selecting to load the driver packages?

 

Mouse and keyboard don't work on Windows install

Hi there, i seem to have found the issue. I don't believe Windows 7 Pro x64 has XHCI drivers readily available for the new boards.

I was working on a Lenovo M700 today, and having my OCD, wanted to put in a fresh install of Windows 7 Pro 64 bit. Bios could see the keyboard and mouse fine, but get to windows install screen, no response... After screwing around with BIOS settings, updating firmware on BIOS, and clearing the CMOS using the Jumper, i seem to have found a solution.

Under USB settings of your board, if you see a feature called USB KBC or something like that, that creates virtual drivers for limited use of keyboard and mouse, enable it. This will allow the keyboard and mouse plugged in via USB to work as if they're plugged into the PS/2 port (in this units case, they had PS/2 ports, but i'm using a Microsoft Wireless Comfort 2000 desktop set - so was using USB).

It's working fine now, and once windows is installed, i'll disable the feature, as the windows updates will have the XHCI drivers needed to support this set. Good luck!

 

Windows 10 upgrade problem, no input accepted

I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

I will list some, or hopefully all, of the troubleshooting steps I have tried:

• Move keyboard and mouse to different USB ports.
• Try different keyboard or mouse.
• Restart computer, repeatedly.
• Google for related issues.
• Update Bios, because why not.
• Create boot media and revert to windows 7.

The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.