Windows 10: Installation issues with a Canon TR8520 Printer

I am unable to install the driver software for a Canon TR8520 printer on my Windows 10 Pro system. Canon technicians believe the issue to be related to Port Exceptions. They provided the following Port Exception list:

Blocked ports
Having trouble printing? Maybe your security or firewall software is restricting data traffic through an essential port.

The following ports are necessary for your printer to function properly. Unblock these ports in your security and firewall applications.


TCP 80


For HTTP communication


TCP / UDP 161


For SNMP communication MAXIFY Printers


TCP / UDP 162


For SNMP communication MAXIFY Printers


TCP 443


For HTTPS communication such as cable-less setup operation Applicable models only


TCP / UDP 515


For printing using LPR protocol


TCP / UDP 9100


For printing using Raw protocol


TCP / UDP 1900


For Universal Plug and Play UPnP operation


TCP / UDP 5222


For Google Cloud Print and PIXMA Cloud Link


TCP / UDP 5357


For acquiring the printer information WSDAPI


TCP / UDP 8611


Canon BJNP port for printing


TCP / UDP 8612


Canon BJNP port for scanning Applicable models only


TCP / UDP 8613


Canon BJNP port for sending and receiving faxes from the PC Applicable models only


UDP 3702


Windows 7 / Windows Vista

The ports listed below apply only to models with memory card slots

TCP / UDP 137


Memory card


TCP / UDP 138


Memory card


TCP / UDP 139


Memory card



I am looking for guidance on how to proceed. Thank You.

:)

 

Canon Printer i9950

Hi,



Thank you for posting your query on Microsoft Community.

I completely understand your concern and feel sorry for the inconvenience this has caused.


This product is not compatible with the operating system selected and no drivers will be made available. Please consider upgrading either your product or operating system to a model or version that is supported.

Also, I suggest you to ensure to have the latest version of the printer software installed on your PC .

Please follow these steps below, to resolve the issue:

Step 1: I suggest you to download the Windows 8.1 printer driver from the below canon website and then try to install the printer driver in compatibility mode.

http://www.supportcanon.com/download-canon-i9950-driver-printer/

Step 2: I would suggest you to try to install the driver in compatibility mode.

1. Right-click on the driver setup file and click on ‘Properties’.

2. Click on the ‘Compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 8/8.1 operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the
issue persists.

Please try to refer to the suggestions given by JimWynne replied on December 8, 2015, to fix your issue.


Driver for Canon i9950 printer Windows 10

I suggest you to install any pending updates on the PC to check, if that helps. Updates are additions to software that can help prevent or fix problems, improve how your computer works, or enhance your computing experience.

Hope this information helps you. Kindly post back with the updated issue for further assistance.



Thank you.

 

Canon - Printers - Canon MG5500 series Printer - Error 0x80240017

GaryRouth's suggestion didn't work for me. But I took his lead and used a slightly different process that eventually worked.

I uninstalled the Canon software in "Programs and Features",

rebooted my machine,

then went to Canon's site and downloaded the full package from Canon for my printer,

extracted the package,

went to the extracted files and opened the DrvSetup folder,

ran the DELDRV64.exe utility to cleanup the old software,

then ran the Setup64.exe to install the Canon software.

Since I've followed these steps, the printer works and the Windows Update for the printer isn't showing up.

 

Printer Problem - Canon MX396

Dos your printer come with an installation DVD ?
if yes, go to Programs and Features > see if your printer is listed.
If yes, right click at it . click Uninstall.
Now insert your printer's DVD and start reinstalling it.