Windows 10: Installed update KB4535996 causes Bitlocker Recovery Keyboard Layout Issue

Surface Pro 4 / Windows 10

Installed updates today, March 7, 2020:

February 27, 2020—KB4535996 1903-OS Build 18362.693 and 1909-OS Build 18363.693


When computer boots up, I get Bitlocker - Enter the recovery key to get going again Keyboard Layout: US


KB4535996 Updates address issue below that may be causing the Bitlocker recovery key request for the Keyboard.

Addresses an issue that adds an unwanted keyboard layout as the default after an upgrade or migration even if you have already removed it.

:)

 

Laptop Keyboard layout issue .

Hello,

To assist you better please answer the questions below.

• What is the make and model of your laptop?
• Which version of windows is running on your laptop?
• Have you installed all pending updates on your laptop?
• What issue are you facing while creating system restore point?

Method 1: Keyboard Layout settings.

Your keyboard layout might be set for a different language than the one you want to use. To change the key board layout:

• Click on Start menu, go to Settings and select Time and Language.
• Go to Region and Language.
• Click on Add a Language.
• Select the language from Keyboard from the list.

Method 2: Uninstall the drivers.

Uninstalling the keyboard driver will not cause any serious problem, and the generic driver will automatically get re-install once you restart the computer after the uninstalling.

I suggest you to uninstall the drivers from Device Manager, restart the system and download the latest Keyboard drivers from the manufacturer’s website and try installing them on the system.


Follow these steps to un-install the drivers:

• On the search bar type “Device Manager”
• On the left pane locate “Keyboards” and expand by clicking on it
• Right on the “Keyboards” option and click “Uninstall’
• Download the latest drivers setup file from the manufacturer’s website and install it.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

Wrong keyboard layout in login page after update to 1607

Hi,

Since the issue reoccurred after updating to anniversary update, I suggest you to reconfigure the QWERTY keyboard layout and check if the same issue persists. This is to check if the issue is with Windows 10 1607 update.

I suggest you to follow the steps below to configure the keyboard layout:

• Open Settings and click on Time and Language.
• Click on Region and Language.
• Add the Country and click on add a language and select the language of your choice.
• This will take time to download the pack.
• Once this is done, Press Windows key + Space and press Space key to choose the keyboard layout.

Hope it helps. Revert to us with the results, will be glad to assist you.

Thank you.

 

Cannot remove Keyboard Layout

Hi,

It is possible that you need to configure your keyboard layout that is why you still see it in the list even you already remove it. To address your issue, we suggest that you follow the steps on this

thread provided by DikkeryDok last October 27, 2017 to remove the specific keyboard layout you are referring to.

Let us know if you need further assistance.