Windows 10: Installed windows 10 2004 and lost printer and dvd drive

After installing windows 10 2004 my printer and DVD drive stopped working. I rolled it back to 1909 and my DVD drive started working again but my printer is not working.

I reinstalled the printer but got an error that the system could not detect the printer.

I looked at my router home page and can see the printer and I can use the internet OK.

Any solutions welcome.

:)

 

Lost DVD Drive after Windows 10 upgrade

Hi Art,

Tell us more what's going on, please answer these questions:

• What is the make and model of your computer?
• What troubleshooting steps have you done so far?
• Did you make any hardware changes on your computer before this issue happened?
• Have you checked if the DVD Drive is showing up in Device Manager?

We highly suggest that you follow the
steps provided by Ivan Gospodinov that relates to this issue.

In addition, you may also follow this
link for additional steps provided by Auggy.

Keep us posted.

Thank you.

 

Windows 7 Professional keeps dropping the DVD/CD drive

Working with a fresh install (2nd attempt) of Windows 7 Professional on new hardware. The motherboard is a Gigabyte EP45-UD3P. Running 4G of RAM and an Intel Q9400 Quad Core CPU. The DVD/CD optical drive is a Pioneer DVR-218L.

Here's the problem - after two fresh installs, Windows 7 drops the DVD/CD drive and I get the following error in Device Manager (The device cannot start {code 10}). After the install, the drive works for a period of time, then stops working and I get the error code.

The driver appears to be a standard Windows driver (CD-ROM driver).

I've tried uninstalling the drive and re-installing it in Device Manager but it does not work - I continue to get the device error.

I've also swapped out the DVD/CD drive to insure it's not a bad unit. Same problem with both drives.

What do you suggest for next steps?? Could it be an issue with the motherboard?? A driver problem?

I visited the Pioneer web site - could not find any help or additional Windows 7 drivers.

What now??

 

Lost DVD/CD drive in Windows 10.

Hi Lawrence,



Thank you for posting on Microsoft Community. We will assist you in resolving your issue.



Step 1: I suggest you to run the
Hardware and Devices troubleshooter by following the steps below and check if the issue is resolved.

• Press Windows icon key on the keyboard, type Troubleshooting and select the top most search result.
• Click on View all from left side panel of the screen.
• Select Hardware and Devices, click on
  Advanced option and check Apply repairs automatically
  option.
• Follow the on screen instructions.

Step 2: If the issue persist, I suggest you to uninstall the
DVD/CD drivers from the device manager by following the steps below and check if the issue is resolved.

• Press Windows icon key on the keyboard, type device manager and select the top most search result.
• Expand DVD/CD ROM drives, right click on the driver and select
  Uninstall option.
• Restart the PC for the Windows to install the DVD/Cd drivers automatically and check if the changes are effective.

Get back to us if you are facing further issues, we will be happy to assist.



Thank you.