Windows 10: Installing 2 scanners

Discus and support Installing 2 scanners in Windows 10 Drivers and Hardware to solve the problem; I have a laptop with Windows 10. I have an Epson printer, scanner, copier installed as one of my devices. I also have a Canon/lide stand alone... Discussion in 'Windows 10 Drivers and Hardware' started by cocobea, May 24, 2020.

  1. cocobea Win User

    Installing 2 scanners


    I have a laptop with Windows 10. I have an Epson printer, scanner, copier installed as one of my devices. I also have a Canon/lide stand alone scanner that I used with my older laptop.


    My question is " Am I able to have both these scanning devices installed and functional with my Windows 10

    laptop?


    Is there something special I need to do so that my laptop recognizes both of them and then I can choose which one I want to use?


    Thank you

    :)
     
    cocobea, May 24, 2020
    #1

  2. Problem with installing scanner

    Hi Saro,



    Thank you for posting on Microsoft Communities.

    I understand the inconvenience that you are facing with the issue. We are glad to help you.

    Please try the below methods and check:

    Method 1:

    I would suggest you to run “Hardware and Devices” troubleshooter to diagnose the exact issue.

    Follow these steps to run the troubleshooter:


    • Press “Windows key + X”.

    • Type “Troubleshooting” without quotes in the Search box and hit enter.

    • Select “Hardware and Sound” from the Troubleshooter Window.

    • Select “troubleshoot scanner” under Devices option.

    • Follow the On Screen instructions.

    Method 2:

    Un-install and re-install latest scanner drivers from the manufacturer’s website and see if that helps:

    Follow these steps:


    • Press “Windows Key + X” from the keyboard.

    • Type “device Manager” without quotes in the search box and hit enter.

    • Right click on the scanner drivers and select
      “Uninstall”.
    Restart the computer once it is uninstalled.



    Hope this information helps. Do contact us for further queries. We will be happy to assist.



    Thank you.
     
    Ruth Buruga, May 24, 2020
    #2
  3. Microtek scanner on Win 10 Pro

    Hi Jean,

    To get better clarity on the issue, kindly answer the questions below:

    • Is the scanner detected under Devices?
    • Were you able to see the scanner on the Device Manager?
    • Have you installed the latest driver for the scanner?

    We suggest you to run the troubleshooter for hardware and devices. To do this, follow the steps:

    • On the Start menu, type Troubleshooting and hit enter.
    • Choose Hardware and Sound.
    • Select Hardware and Devices and run the troubleshooter.

    If issue persists, we suggest you contact the manufacturer to get better assistance.

    Do let us know if you need further assistance.
     
    Monica Cam, May 24, 2020
    #3
  4. Installing 2 scanners

    Scanner

    Hi JSmith,

    Your scanner should be installed first in order for your computer to recognize it. Since you're using a printer/scanner in one, you need to add or install the device as a printer and as a scanner. Make sure that the printer is properly connected to your
    computer and is turned on when you try to install it. Follow these steps:

    • Click Start > Settings > Devices.
    • Under Add printers & scanners, click the + sign and select
      Add device.

    Once added, try checking if you're able to scan. If your computer still doesn't detect the scanner, then we suggest that you get in touch with HP Support for further assistance.

    Feel free to let us know if you need more information.

    Regards.
     
    Vanessa Yar, May 24, 2020
    #4
Thema:

Installing 2 scanners

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