Windows 10: Installing a game from Microsoft Store

Discus and support Installing a game from Microsoft Store in Microsoft Windows 10 Store to solve the problem; Yesterday I bought and redeemed a key for the "Age of Empires 2" game. After using the code, I was redirected to Microsoft Store, where I searched for... Discussion in 'Microsoft Windows 10 Store' started by AndreiAlexandru4, Mar 19, 2020.

  1. ANDREIALEXANDRU4
    AndreiAlexandru4 Win User

    Installing a game from Microsoft Store


    Yesterday I bought and redeemed a key for the "Age of Empires 2" game. After using the code, I was redirected to Microsoft Store, where I searched for the game. It said "You own this game" and I clicked on the "Install" option. The install started and stopped after 1 second, saying there was an error. I tried again for a few times and it kept saying that "There is an error on our end". I tried installing another game I had, Candy Crush, and it worked perfectly. I don't know why it won't install Age of Empires 2, even though I did everything as advised with the key. I tried again today and I got the same response.

    :)
     
    AndreiAlexandru4, Mar 19, 2020
    #1
  2. THESAUCE05
    TheSauce05 Win User

    Trying to install games from Microsoft Store on Windows 10

    Thanks for the suggestions. I've tried each of these, with no results. I would also like to note that on the Microsoft Store app, in my library, the game is listed, however, no option to install it is given.
     
    TheSauce05, Mar 19, 2020
    #2
  3. MICHELLE VIL
    Michelle Vil Win User
    Install Microsoft Store Game In Specific Folder

    Hi,

    I understand that you want to organize your Windows 10 storage location. However, the feature you're looking for is currently not possible. We suggest sending feedback to Microsoft using Feedback Hub app. You can visit this
    article to know more details about it.

    Moreover, you could always choose a preferred location from the Store settings, or move installed content to a different drive. In case you have the OS installed on an SSD and have a dedicated drive for games, the feature will make it more convenient to
    download games to a dedicated drive before initiating the download.

    You can follow the steps below on how to install Windows Store apps on a separate drive:

    1. Open Settings.
    2. Click on System.
    3. Click on Storage.
    4. Under "Save locations," and on "New apps will save to," select the new drive location.

    Once you completed the steps, new apps you download from the Windows Store will now install automatically in the new location.

    If you need further assistance, don't hesitate to get back to us.
     
    Michelle Vil, Mar 19, 2020
    #3
  4. ADITYA_ROY
    Aditya_Roy Win User

    Installing a game from Microsoft Store

    Re-Installing the Microsoft Store

    Hi Wisedred,



    Thank you for writing to Microsoft Community Forums.



    In this scenario we would suggest you to perform these steps to Reinstall and Re-Register all Windows apps for all accounts.



    1. Press Windows + X key and select Windows PowerShell (Admin).
    2. Copy and paste this command, then press enter:
      Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
    3. Close the PowerShell command and restart the PC.
    4. Open Microsoft Store and install the game.


    If the issue persists, then we would suggest you to create a new administrator user account and check if you are able to open Microsoft Store and then install the game, refer this article to
    create a local user or administrator account in Windows 10.



    Regards,



    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Mar 19, 2020
    #4
Thema:

Installing a game from Microsoft Store

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