Windows 10: Installing a New Graphics Card

Hi Everyone!

So a friend gave me a graphics card yesterday. It is a PowerColor Red Devil Radeon™ RX 5600 XT 6GB GDDR6∣PowerColor.

I took my old graphics card out today and was trying to install the other (slot it in.) Seems my new graphics card had a thing sticking out to the right of the PCIe connector which was hitting this little plastic clip thing and stopping it slotting in. I inadvertently broke that plastic thing inside my computer off (luckily not damaged I don't think.)...

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graphics card problems

Hi,

Your computer makes a noise or beeps from your internal speaker because it failed to detect the graphics card. What we can suggest is for you to try cleaning your graphics card with a pencil eraser. Here are the steps below:

• Turn your computer off.
• Pull out your video/graphics card.
• Rubbed the cold contacts with soft pencil eraser.
• Connect your video/graphics card back to the computer.

Kindly note that this is just a temporary fix. If the case still continues, I suggest that you contact your graphics card's manufacturer.

Let us know how it goes.

 

Issues with new Graphics Card install

Hi,

Thank you for contacting Microsoft Community.

I suggest you to install the graphic card driver in compatibility mode from the manufacturer’s website and check if the issue persists or not.

https://www.asus.com/support

Compatibility mode runs the driver using settings from a previous version of Windows.

Follow the below steps:

• • Right-click on
  • Run this the setup file of the driver and select Properties.
  • Select Compatibility tab.
  • Place a check mark next to program in Compatibility mode and select previous the version of Windows from the drop down list.
  • Let the driver install and then check the functionality.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

Windows 10 Upgrade Not Recognizing new Graphics Card

Hi Michael,

Thank you for posting on Microsoft Community. I understand the inconvenience you are facing. I will certainly help you with this.

I appreciate if you could answer few questions to narrow down the issue and to provide you better assistance.

• Did you removed the NVidia graphics card before installing Radeon graphics card?
• Is Radeon HD graphics card externally installed or internally installed?

I suggest you to uninstall the Display adaptors (NVidia) drivers and check if it helps. Kindly follow the steps to uninstall Display drivers.

• Press Windows key + X and select
  Device Manager.
• Search for NVidia Display Adapters and expand it.
• Right click on the display driver
  and select Uninstall.

Please post back with the results and the information asked, we will be glad to assist you further.

Thank you