Windows 10: Installing CanonMG2500 Printer PIXMA

I have been trying to install this for over two hours. Keeps telling me check cord and turn on printer. Both are done correctly. Any ideas?

:)

 

Network printer Canon Pixma MG6620

Hi Mike,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand your concern about accessing Canon Pixma printer on Windows 10.

Do let us know the following to assist you better:

• What exactly do you mean by Offline and cannot reconnect?
• Have you installed all the drivers for printer after upgrading to Windows 10?
• Is printer being detected on your computer?
• How have you connected the printer to your device?

I suggest you to try the below as a workaround and check if it helps.

Step 1: Try to install the latest drivers for the printer from the manufacturer's website.

Refer: Drivers for Canon Pixma MG6620

Step 2: If the device is not detected on your computer try to run Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device
  options from the list.
• Click Next to run the Hardware and Device
  Troubleshooter.

Hope it helps. Reply to the post with an updated status of this issue for further assistance.

 

Canon Pixma printer MG5350

Hi,

Go to your Printer Manufacturer's website > Key in your Printer Model Number and Operating System.

Uninstall/reinstall your Printer using the latest Drivers from there for your Operating System.

Most Printer Manufacturer's will also have troubleshooting steps for you to take listed there, too.

PIXMA MG5350 Support - Firmware, Software & Manuals | Canon ...

____________________________________

This may assist you too:

"Fix printer problems"

http://windows.microsoft.com/en-us/...1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

Cheers.

 

Canon Pixma Printer

Did you receive only a modem - or was it a modem combined with a router? The latter is known as a 'gateway.'

A modem's only job is to connect you to the internet. That wouldn't have anything to do with your printer.

The router is what establishes your network. If you got a gateway - which includes a router - then all you need to do is to re-connect the PIXMA to your network. Follow the same steps you followed when you set up the PIXMA for the first time.

AT&T wouldn't do it for you because your printer isn't their responsibility. But, no worries! Dig out your PIXMA user guide - or find it on Canon's website - and setup the printer just like you did the first time.