Windows 10: installing external cd player to laptop

I purchased an external cd player for laptop, but it doesn't recognize , can you help?

:)

 

connecting an external CD and DVD player to a PC

Hi,

Thank you for posting your query in Microsoft Community.

The things you need to have is: Audio and video cables, Sound- and video-capture drivers compatible with the laptop.

How to Connect a DVD Player to a Laptop

• 
  Download and install DVD player software compatible with Windows laptops.
  

• Connect a DVD player to an older laptop by installing a PC memory card with a connection port or a video-capture card with USB. Video cards with a USB cable merely plug into the USB port on a laptop (no special wiring or programming is required).
• Improve audio and video quality by connecting an older laptop to an external DVD-ROM drive via a USB port on the computer as an alternative to connecting a full-size DVD player. External DVD drives are almost universally plug-and-play, meaning the drive
  only needs to be connected to the laptop to start working automatically.

Hope the information is helpful.

 

cd/dvd player

Hi Jack,

For better assistance, provide the answers to the following questions:

• Are you using an external CD/DVD drive?
• Have you made any changes on your device prior to the issue?
• How did you know that your CD/DVD player was not installed? Did you receive an error message?

If you have manually uninstalled the driver, restart your computer. Once the computer restarts, the drivers will be automatically installed.

Let us know if you have any other concerns.

 

Unable to burn audio cd in Windows Media Player

Hello,

I realize the inconvenience you are experiencing with Windows media player. I will certainly help you.

I suggest you to follow the methods below and check if it helps:

Method 1: Troubleshooting.

Step 1: Run Windows Media player
troubleshooter by following the steps below, and check if the issue is resolved.

• Type Troubleshooting in the search bar next to
  Start icon, and select the top most search result.
• Click on View all option from the left side panel of the window,
  
• Select Windows Media Player DVD from the listed options, click on
  Advanced option, and check Apply repairs automatically
  option.
• Follow the on screen instructions.

Step 2: I suggest you to run the Hardware and Devices troubleshooter by following the steps below and check if the issue is resolved.

• Type Troubleshooting in the search box next to
  Start button and select the top most search result.
• Click on View all from left side panel of the screen.
• Select Hardware and Devices, click on
  Advanced option and check Apply repairs automatically
  option.
• Follow the on screen instructions.
• Close the window and check if the changes are effective.

Method 2: If the issue persist, I suggest you to disable and enable the Windows media player by following the steps below:

• Press Windows icon key on the keyboard, type
  Windows Media Player, right click on the top most search result and select
  Uninstall option.
• From the window, click on Turn Windows feature on or off.
• Expand the Media Features option from the window, and uncheck the
  Windows Media Player.
• Follow the steps from ‘a’ to ‘c’, except check the Windows Media Player option and check if the issue is resolved.

As a reference, click on the link below about Burn a CD or DVD in Windows Media Player:

http://windows.microsoft.com/en-gb/windows/burn-cd-dvd-media-player#1TC=windows-10

Let us know the results. We will be glad to assist you further.

Thank you.