Windows 10: Installing Window 10 and my files are gone. Need help.

Discus and support Installing Window 10 and my files are gone. Need help. in Windows 10 Support to solve the problem; Greetings everyone, I have just installed window 10 from window 7, some of my files are still in tact but my personal files are gone?? I have... Discussion in 'Windows 10 Support' started by Akira, Aug 5, 2015.

  1. Akira Win User

    Installing Window 10 and my files are gone. Need help.


    Greetings everyone,

    I have just installed window 10 from window 7, some of my files are still in tact but my personal files are gone?? I have already went to window.old files and check them but they are blank!! What can I do, I am in deep shit now, is there anyway I can get back my files and I don't think I have system restore.

    Thank you.

    Regards,


    :)
     
    Akira, Aug 5, 2015
    #1

  2. Help! My files are gone

    Hi,

    Thank you for posting your query in Microsoft Community.

    I understand the inconvenience caused. I will be glad to answer your query.

    You mentioned that you transferred some files and folders to the temporary account unknowingly. Unfortunately, every time you are logged in through a temporary account, any action or settings/files gets deleted the moment you sign out or restart the computer.
    Therefore, if you have not created a backup of your files and folders, I'm afraid it is not possible to recover the lost data.

    Hope this answers your query.

    If you have any Windows related queries in the future, let us know. We will be glad to help.
     
    Wungraileng Vashi, Aug 5, 2015
    #2
  3. Sp1809 Win User
    Help! My files are gone

    Please help

    I recently upgraded to windows 1p and when first logging in i have just discovered i did so on a temporary account. But i did not know this at the time and worked on a number of things and transfered a number of files and folders to that desktop account.
    When i turned the computer off and then on the next day all of my files are gone.

    Can someone please help me to get these files back. Ive lost many photos of my son and also assignments for my uni.

    Please i need help to try and recover them. I have also used many recovery systems such as recuva etc.
     
    Sp1809, Aug 5, 2015
    #3
  4. Installing Window 10 and my files are gone. Need help.

    What type of files and where were they originally located?
     
    alphanumeric, Aug 5, 2015
    #4
  5. Akira Win User
    Hello,

    The files are on my desktop when it was in version Window 7. It is in a account named FYP, now it is gone from my desktop. It is a MATLAB file, a programmer's program.
     
    Akira, Aug 5, 2015
    #5
  6. Actual files of just shortcuts to the files? Was your Desktop folder in the default location? You selected the "Keep files and programs" option during the upgrade right? I've done 3 upgrades, 1 from Windows 7, and didn't lose anything. My user folders were even moved to a second drive. I have a bunch of shortcuts in my desktop folder, I do not keep any files their.
     
    alphanumeric, Aug 5, 2015
    #6
  7. System Restore points for the old OS are wiped during the upgrade to a new OS. Then new ones are saved as time goes on.
     
    alphanumeric, Aug 5, 2015
    #7
  8. Akira Win User

    Installing Window 10 and my files are gone. Need help.

    Hello,

    It is the actual file, not a short cut. The Keep files and programs is at default right? If so, I did choose that one. I did not change the default settings when changing versions. Why would anyone want to put delete all the files in window upgrade anyway??

    Thanks.
     
    Akira, Aug 5, 2015
    #8
  9. Selecting not to keep them basically does a clean install instead of an upgrade. Doing that can eliminate issues from incompatible software etc. If it was an actual file it should be in the Windows.old in the desktop folder for that account.
     
    alphanumeric, Aug 5, 2015
    #9
  10. Akira Win User
    The folder in window.old is blank. Is this the end for me?..
     
    Akira, Aug 5, 2015
    #10
  11. If you didn't back those files up to another location, yes, they are likely gone.
     
    alphanumeric, Aug 5, 2015
    #11
  12. Akira Win User
    Hello,

    What just happened?? Seriously this Window 10 is giving me a heart attack. When I go search from my COMPUTER and then picked the FYP user and search for the desktop, the item is there!! It is not gone but why it is not showing at the desktop at all?!! Omg I was literally crying 5 minutes ago. Everything seems to be fine. Thank you for your time Mr. alphanumeric.

    Regards,
     
    Akira, Aug 5, 2015
    #12
  13. Frank1 Win User

    Installing Window 10 and my files are gone. Need help.

    This may not help and maybe you have already double checked, but it's strange that you files are not in Windows old. I did a clean install of Windows 10. After it was installed I looked for a file in windows old and couldn't find it the first time I looked. I then took another look and realized that I looked in the wrong folder. I didn't see that particular folder the first time but when I took a second look, it was there with all my files. Maybe you could look again.
     
    Frank1, Aug 5, 2015
    #13
  14. Have you got it set to "Show desktop icons"
     
    alphanumeric, Apr 4, 2018
    #14
Thema:

Installing Window 10 and my files are gone. Need help.

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