Windows 10: Intel Bluetooth adapter cannot start code 10 STATUS_DEVICE_POWER_FAILURE

Windows 10 pro

GA-Z97-D3H motherboard

Intel adapter that doubles as both wifi, and bluetooth.


Over the last few days, my bluetooth adapter has failed a number of times. When it fails, there is no bluetooth icon, nothing can connect to bluetooth, and the device shows with an exclamation mark in device manager with the status...


This device cannot start code 10

STATUS_DEVICE_POWER_FAILURE


This device worked fine, until recent updates, and this device works perfectly fine in kubuntu, which I dual boot with. Rebooting generally makes the device work, but is inconvenient to have to do this all the time.


I partly rely on this technology on this computer to accommodate a disability. Unless this can be resolved, I'm going to have to go to some extreme out-of-the way measures to accommodate.


Any help would be greatly appreciated

:)

 

Bluetooth adapter device cannot start (code 10)

Thank you for replying. Forgive me, I used the wrong terminology (I will edit the original post). I will clarify again here.

I cannot connect any bluetooth devices to my PC since the bluetooth adapter
driver has the status:

This device cannot start. (Code 10)

STATUS_DEVICE_POWER_FAILURE

I never received this error until after the Fall Creator's update. After several failed attempts to delete and reinstall the adapter driver, I tried to uninstall the Windows update. On start-up, I began to receive the following error message:

There was a problem starting C:\Program Files (x86)\Intel\Bluetooth\btmshellex.dll. The specified module could not be found.

I tried deleting and reinstalling the driver and using troubleshooting software (given by Microsoft) but the adapter still has the same device status. The adapter itself is fully functioning on other operating systems on my PC.

My PC is custom-built, the motherboard is an ASROCK Z270 Killer SLI, which has the bluetooth adapter built into it. The driver for it is the Intel(R) Wireless Bluetooth(R) driver (version 19.41.0.1).

 

Intel Management Engine Interface -This device cannot start. (Code 10) - STATUS_DEVICE_POWER_FAILURE

Hi Martin,

I followed those steps, now it says "The best drivers for your device are already installed"

I also runned the troubleshooter from the link (https://support.microsoft.)

But it "fix" the problem, then restart the computer. But the problem still persist.

I runned it various times.

The Intel Management Engine Interface in Device Manager, continue to have an exclamation sign.

And in Device Status continue to say:

"This device cannot start. (Code 10)

STATUS_DEVICE_POWER_FAILURE"

What else could I try?

Thanks

 

Intel Management Engine Interface -This device cannot start. (Code 10) - STATUS_DEVICE_POWER_FAILURE

Hi Martin,

I followed the steps you mentioned, but the Intel Management Engine Interface in Device Manager, continue to have an exclamation sign.

And in Device Status continue to appear:

"This device cannot start. (Code 10)

STATUS_DEVICE_POWER_FAILURE"

The laptop is a MSI GT80 2QE Titan SLI. In their webpage (Support For GT80 2QE Titan SLI | Laptops - The best gaming laptop provider | MSI Global 64), they put version 11.0.0.1146 as the driver for
Intel Management Engine for Windows 10 64bit, I downloaded, but was not able to install it.

Right now it has version 11.0.5.1189.

What else could I try?

Thanks