Windows 10: Intel Ethernet adaptor, Unable to start

Dell XPS8900 Tried everything I could; Uninstall/reinstall, Network Reset, Rebooting router, checked cable feed is fine,. Finally reinstalled windows. Nothing has worked?

:)

 

Unable to Re-add Ethernet Adaptor in Internet Options

Hi,

Hi there,

Hoping someone can help! Since upgrading to Windows 10 my ethernet connection showed as 'Limited'. I followed advice from this forum to uninstall and reinstall the adaptor (it's the Realtek Family Controller one) but since uninstalling it I now can't re-add
it.

The device still shows in my Control Panel under Network adaptors, and tells me the drivers are up to date and it is functioning correctly. If I remove it from that menu then it will re-appear, so is definitely being detected by Windows.

Despite it being listed in Control Panel, when I go into my Internet options it is not listed as a device, so I'm unable to set up a connection with it. If I try to scan in 'Add Devices' it tells me no devices are found. I've downloaded the Realtek drivers
for the adaptor but can't install them because I get an error saying the device isn't plugged in (but as mentioned, a Windows scan for drivers shows they are up to date anyway).

It's causing a major issue because I have licenses for music software which need the ethernet connection to validate (the wi-fi connection means it's being treated as a different device so invalidates these licenses) so I really need to figure out how to
sort it out very soon.

How do I get Windows 10 to add this adaptor to my internet options so that I can connect with it again?

Please help, thankyou,

Keith

 

Unable to Re-add Ethernet Adaptor in Internet Options

Hi Keith,

Thank you for posting your reply.

I suggest you to run the Hardware and Devices troubleshooter by following the steps below:

• Type “Troubleshooting” in the search bar.
• Click on troubleshooting, then click on “Hardware and sound”.
• Under Hardware and sound, click on “hardware and devices”.
• A pop-up will appear, click on the “Next” button and your hardware troubleshooting will start.

Hope the information is helpful. Keep us posted on the status.

 

New Intel Ethernet Drivers


New Intel® Network Adapter Driver for Windows® 10
Version: 23.5.1 (Latest) Date: 12/14/2018

What's new

• Support for the Intel(R) Ethernet Network Adapter X722-2
• Support for the Intel(R) Ethernet Network Adapter X722-4

Download Intel® Ethernet Adapter Complete Driver Pack

Download Intel® Network Adapter Driver for Windows® 10