Windows 10: Intel Graphics Driver Issue!

Discus and support Intel Graphics Driver Issue! in Windows 10 Drivers and Hardware to solve the problem; Hey guys, I have Lenovo X1 Carbon 5th Generation with latest Windows 10 64 bit updates! I see there is a glitch on videos while playing on VLC. I... Discussion in 'Windows 10 Drivers and Hardware' started by jk22, Oct 11, 2018.

  1. jk22 Win User

    Intel Graphics Driver Issue!

    Hey guys,

    I have Lenovo X1 Carbon 5th Generation with latest Windows 10 64 bit updates! I see there is a glitch on videos while playing on VLC. I upgraded to latest drivers v20 from Lenovo website but having same issues.

    Any clue ?



  2. Intel HD Graphics Driver

    Hi Jim,

    Thank you for posting in Microsoft Community.

    This issue might have caused due to the outdated drivers of the Graphics display card.

    Let's try the below steps and check if it helps to resolve the issue.

    I would also suggest you to update graphics drivers.

    • Press Windows key + X and select
      Device Manager.

    • Search for Display Adapters and expand it.

    • Right click on the graphics driver
      and select Update driver software.
    How to update the graphics card drivers

    If that doesn't help uninstall and reinstall latest graphic driver from manufacturer's website.

    Keep us informed if the issue is resolved. We are glad to help you further.
    Sachin Venkatesh, Oct 11, 2018
  3. Intel Graphic Driver Update


    Thank you for posting your query in Microsoft Community.

    We do understand your concern and we will be happy to help you regarding this.

    Please answer the below questions:

    • What exactly happens when you launch the game?
    • Do you get any error message?

    I request you to try the following steps:

    Uninstall and Reinstall the Graphics Card Drivers.

    Step 1: Uninstall the Graphics Card

    • Right click on Start menu.

    • Click on “Device Manager” from that list.

    • Search for the Graphics Card
      from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers
      from the computer.

    • Follow the on-screen instructions to complete it and then restart the computer if prompted.
    After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

    Step 2: Go to the Computer or Graphics Card
    manufacturer’s website and search for the latest Windows 10 drivers available for the
    Graphics Card model and then install it by following the instructions given in the website.

    I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.

    Thank you.
    Amit(Kumar), Oct 11, 2018
  4. prelo Win User

    Intel Graphics Driver Issue!

    Intel HD Graphics Driver

    If your Intel Graphics card is one of the following :

    Intel HD Graphics 4200, 4400, 4600 cards (4th Generation)

    Intel Iris Pro Graphics 5200 cards (4th Generation)

    Intel HD Graphics 5300 cards (Intel Core M Processors)

    Intel Iris Graphics 6100 (5th Generation)

    Intel Iris Pro Graphics 6200 (5th Generation)

    Intel HD Graphics 5500, 6000 (5th Generation)

    Intel HD Graphics 515, 520, 530 (6th Generation)

    Intel Iris Graphics 540, 550 (6th Generation)

    Intel Iris Pro Graphics 580 (6th Generation)

    try this, it works for many people:

    1.- Download from this site the beta zip file (, and not the exe file:

    (for 32-bit download

    2.- Unzip the driver to C:\Windows\Temp folder.

    3.- Right click on Start and choose Device Manager, Display adapters,
    Intel(R) HD Graphics Family.

    4.- Double click to open it (or right click and choose Properties).

    5.- Click on the Driver tab and then on Update Driver.

    6.- On the new tab click on Browse my computer for driver software.

    7.- On the new tab click on Let me pick from a list of device drivers on my computer.

    8.- On the new tab click on Have Disk.

    9.- Click on Browse and then choose Windows\Temp\win64_154012\Graphics\igdlh64.inf
    (igdlh32.inf for 32-bit) and click on Open and then

    10..- On the new tab where Intel (R) HD Graphics Family is showing click on
    Next and let the driver to install.

    11.- The new Driver Version is and is digitally signed.

    Be aware to follow step by step all the procedure and do not try to use the wizard to update the driver directly, in many cases it won’t work.
    prelo, Oct 11, 2018

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