Windows 10: Intel management engine interface code 10 error (STATUS_DEVICE_POWER_FAILURE)

Hello, I am running Windows 10 in my computer. When I tried to wake up my PC (by moving the mouse) from sleep mode, the PC shuts down and rebooted itself. In a normal circumstance, after I move the mouse, the PC prompted me the login screen almost immediately. However, with the issue I am facing, the PC rebooted.


I read a number of threads about the same issue from others. They have tried many things and nothing seems to resolve this issue for good. I tried one of the solution by removing the CMOS battery and reinstall. This solve the problem for me "for a short period of time". After a while, I went back to the same issue.


So far, I was not able to find a permanent solution to fix this issue. At this point, I am not sure if this issue is related to Windows 10 update or the driver with Intel Management Engine Interface (version 11).


When I go to Device Manager, I see a yellow exclamation mark besides "Intel Management Engine Interface". When I display the properties, It shows STATUS_DEVICE_POWER_FAILURE) code 10.


Can someone please shed some light on this issue ?

:)

 

Intel Management Engine Interface -This device cannot start. (Code 10) - STATUS_DEVICE_POWER_FAILURE

Hi Martin,

I followed those steps, now it says "The best drivers for your device are already installed"

I also runned the troubleshooter from the link (https://support.microsoft.)

But it "fix" the problem, then restart the computer. But the problem still persist.

I runned it various times.

The Intel Management Engine Interface in Device Manager, continue to have an exclamation sign.

And in Device Status continue to say:

"This device cannot start. (Code 10)

STATUS_DEVICE_POWER_FAILURE"

What else could I try?

Thanks

 

Intel Management Engine Interface -This device cannot start. (Code 10) - STATUS_DEVICE_POWER_FAILURE

Hi Martin,

I followed the steps you mentioned, but the Intel Management Engine Interface in Device Manager, continue to have an exclamation sign.

And in Device Status continue to appear:

"This device cannot start. (Code 10)

STATUS_DEVICE_POWER_FAILURE"

The laptop is a MSI GT80 2QE Titan SLI. In their webpage (Support For GT80 2QE Titan SLI | Laptops - The best gaming laptop provider | MSI Global 64), they put version 11.0.0.1146 as the driver for
Intel Management Engine for Windows 10 64bit, I downloaded, but was not able to install it.

Right now it has version 11.0.5.1189.

What else could I try?

Thanks

 

Intel Management Engine Interface -This device cannot start. (Code 10) - STATUS_DEVICE_POWER_FAILURE

Hi,

The laptop has Windows 10 Home, when putting it to sleep, it shuts down instead. And the Intel Management Engine Interface in Device Manager, has an exclamation sign.

In Intel Management Engine Interface, device status it says:

This device cannot start. (Code 10)

STATUS_DEVICE_POWER_FAILURE

Driver version: 11.0.5.1189

(the Roll Back Driver button is not available to click)

I already tried updating that driver, and updated windows 10.

Any ideas?

Thanks in advance

Moved from: indows / Windows 10 / Devices & drivers / PC