Windows 10: Intel R wireless AC 9461 adapter not working

Discus and support Intel R wireless AC 9461 adapter not working in Windows 10 Gaming to solve the problem; I’m using windows 10, computer hp pavilion, I’m facing some internet problem , it says the intel R wireless ac 9461 adapter is experiencing driver or... Discussion in 'Windows 10 Gaming' started by Nahima Akther, Jan 27, 2023.

  1. Intel R wireless AC 9461 adapter not working


    I’m using windows 10, computer hp pavilion, I’m facing some internet problem , it says the intel R wireless ac 9461 adapter is experiencing driver or hardware related problems , I’ve uninstall and reinstall , update , reset the network and I still have the same problem , What should I do ?

    :)
     
    Nahima Akther, Jan 27, 2023
    #1

  2. Intel(R) Wireless-AC 9461 not working

    This is the second time it happens. My computer can’t find any WIFI connections, and in Device Manager, the network adapter Intel(R) Wireless-AC 9461 reads either “Windows has stopped this device because it has reported problems. (Code 43)”, or “This device cannot start. (Code 10)”.
     
    Fco_Peña_Mchant, Jan 27, 2023
    #2
  3. Fel T. Win User
    Intel (R) Wireless- AC 9461 adapter problem on Windows 11

    Hello.

    I've been having trouble with internet connection on my VivoBook ASUS Laptop X409JP. I have Windows 11 installed and I can't connect to the internet and even the WiFi settings are no longer showing up. When we tried to troubleshoot, the error "The Intel (R) Wireless-AC 9461 adapter is experiencing driver- or hardware- related problems" showed.

    I found the article here with almost the same problem but with Windows 10. We tried to follow the instructions but I still can't connect to the internet.

    What should I do?
     
    Fel T., Jan 27, 2023
    #3
  4. Intel R wireless AC 9461 adapter not working

    Intel(R) Wireless-AC 9461 not working

    Hello there, I'm Greg.

    I understand wifi loses connection and you get Codes 10 and 43 on the adapter in Device manager.

    1) Download and install the latest WLAN device driver from the PC or motherboard maker's Support Downloads webpage for your exact model.

    While there check for the latest Chipset, BIOS, Sound, Network, USB3, Bluetooth and all other drivers to compare with the version/date installled for that device in Device Manager reached by right clicking the Start Menu.

    2) Try these fixes for Code 10 and 43 failures on Intel(R) Wireless-AC 9461

    https://appuals.com/network-adapter-this-device...

    https://helpdeskgeek.com/help-desk/how-to-fix-w...



    3) Go to Device Manager > Network Adapters, select Wifi adapter, then Power Management tab, clear the check box to "Allow the computer to turn off the device to save energy." Then on the Advanced tab disable any energy-saving options.

    4) Enable IPv6 in the network adapter settings:

    https://www.tenforums.com/tutorials/90033-enabl...

    5) Run the fixit from Configure IPv6 for advanced users - Windows Server (Re-enable IPv6 on all nontunnel interfaces) and reboot.

    6) Right click the network icon in System Tray at bottom right end of task bar to Troubleshoot Problems.

    7) Try all of these steps: https://www.kapilarya.com/how-to-reset-network-...

    8) Fix network connection issues in Windows: https://support.microsoft.com/en-us/windows/fix...

    9) Go to Settings > Network & Internet > WIfi > Manage Known Networks, highlight and remove the network having problems, restart PC to see if it shows up again.

    10) Try plugging in by ethernet cable to the router to compare, then plug the ethernet cable into the modem (if separate) to see if this might be an issue with the router.

    11) Try powering off modem, router and PC and then restarting in that order with 1 minute in between each. You may need to reset your router or even optimize it following these steps:

    https://www.lifewire.com/resetting-a-home-netwo...



    https://www.pcmag.com/article/258865/how-to-set...

    Your router manual is always available from the manufacturer's website for your exact model.

    12) You also are entitled to Support from your internet provider to get online on all devices. This is always included in the monthly bill. If your router is less than a year old they will also Support getting it connected and optimized.

    13) Another option is you could replace the wireless adapter with an inexpensive USB nano adapter like one of these:

    https://www.amazon.com/OURLiNK-600Mbps-Wireless...

    https://www.amazon.com/dp/B07P5PRK7J

    14) If nothing else works then do a Repair Install, by installing Media Creation Tool, open tool and choose to Upgrade Now. This reinstalls Windows while keeping files, programs and most settings in place, and is also the most stable method to advance to the latest version: https://www.tomshardware.com/how-to/fix-windows...



    I hope this helps. Feel free to ask any questions. Based on the results you post back I may have other suggestions if necessary.

    ______________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.
     
    Greg Carmack - Windows MVP 2010-2020 (retired), Jan 27, 2023
    #4
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Intel R wireless AC 9461 adapter not working

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    in Windows 10 Gaming
    Intel R Wireless- AC 9461 adapter problem on Windows 11: Hello. I've been having trouble with internet connection on my VivoBook ASUS Laptop X409JP. I have Windows 11 installed and I can't connect to the internet and even the WiFi settings are no longer showing up. When we tried to troubleshoot, the error "The Intel R Wireless-AC...
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    in Windows 10 Software and Apps
    Intel R Wireless- AC 9461 adapter problem on Windows 11: Hello. I've been having trouble with internet connection on my VivoBook ASUS Laptop X409JP. I have Windows 11 installed and I can't connect to the internet and even the WiFi settings are no longer showing up. When we tried to troubleshoot, the error "The Intel R Wireless-AC...
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