Windows 10: Intel Realsense Camera not working about Windows 10 Startup

Discus and support Intel Realsense Camera not working about Windows 10 Startup in Windows 10 Drivers and Hardware to solve the problem; I am using Intel Realsense Camera (D 415) for the past 3 months and I have the following issue. The Camera is always connected to one of the USB 3.0... Discussion in 'Windows 10 Drivers and Hardware' started by RahulBala22, Jun 13, 2019 at 5:37 AM.

  1. Intel Realsense Camera not working about Windows 10 Startup


    I am using Intel Realsense Camera (D 415) for the past 3 months and I have the following issue.


    The Camera is always connected to one of the USB 3.0 ports. After Windows 10 Startup ,the camera gets detected but unable to snap/capture image. Once I unplug and plug in the camera it works fine without any issue untill I shutdown and restart my PC.


    The issue is repeatable and has occured each time after Windows 10 Startup.

    :)
     
  2. Brink Win User

    New Intel RealSense D435i Stereo Depth Camera


    Source: New Intel RealSense D435i Stereo Depth Camera Adds 6 Degrees of Freedom Tracking | Intel Newsroom
     
  3. Intel RealSense Integrated F200 Camera not working with Windows 10

    Hello Sangeeta,

    I was passed here
    via Twitter from @Microsoft
    and I have
    a similar problem, with a different RealSense version.

    My setup:

    * Windows 10 Pro Version 1703 Build 15063.332

    * Intel Core i7-6700K with 32 GB Ram

    * Razer Stargazer camera with an RealSense SR300

    My situation before was that Windows Hello worked, and my Camera App and also Skype etc. could use the RGB video from the camera, but no other software (i.e. OBS, XSplit Gamecaster) could use the depth sensor for background replacement.

    To fix that I tried a reinstall: I did completely uninstall everything RealSense related, including the devices in Device manager. Then, with the camera unplugged, I rebooted. After attaching the camera again, Windows installed the RGB and Depth device drivers
    automatically. I then tried to install the latest intel_rs_dcm_sr300_3.3.27.5718 drivers. At the very beginning of the installation a new virtual driver was installed, but then the Intel installer did not offer any other packages to install.

    So, now I am at the point where:

    * Windows Hello IS working, I can sign in by looking in the camera

    * Camera app in Windows is NOT able to access the camera

    * NO OTHER software is able to access the RGB part of the camera anymore. No Skype, no Skype for Business, no

    * I can't tell whether the Depth sensor is accessible

    All programs either do nothing or show a message telling me the camera is currently being used by another application, but there definetly is no other software running that uses the camera.

    Intel says, the problem came up with the Windows 10 Creators Update
    in a Post on their RealSense Community forums
    and suggests not to install creators update. Problem is, I already installed it and since I have quite a small SSD also deleted the install files so I can't roll back anymore.

    Is there any additional information I can retrieve that can help you to look into that problem?
     
    Sebastian P.R. Gingter, Jun 13, 2019 at 5:38 AM
    #3
  4. DBaum Win User

    Intel Realsense Camera not working about Windows 10 Startup

    RealSense 3D Camera stopped working after update failed to install

    I removed all the programs starting with 'Intel Realsense' using Programs and features'. I downloads the packages from the Intel sit and reinstalled the Realsense SDK. I can't install the depth camera manager- it says there is a newer version already installed.
    Any ideas on how to uninstall it?

     
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Intel Realsense Camera not working about Windows 10 Startup

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