Windows 10: Intel RealSense F200 Stop working after upgrade to Windows 10 1903

Discus and support Intel RealSense F200 Stop working after upgrade to Windows 10 1903 in Windows Hello & Lockscreen to solve the problem; I had used an Intel RealSense F200 depth camera for Windows Hello Face Recognition. It works fine under Windows 10 1809 and before. After I upgrade... Discussion in 'Windows Hello & Lockscreen' started by KHeresy, Apr 24, 2019.

  1. KHeresy Win User

    Intel RealSense F200 Stop working after upgrade to Windows 10 1903


    I had used an Intel RealSense F200 depth camera for Windows Hello Face Recognition.

    It works fine under Windows 10 1809 and before.


    After I upgrade my Windows 10 to Windows 10 1809 (18362.30), Windows Hello Face Recognition not work anymore.


    It looks that the service of Intel RealSense "RealSenseDCM" can't start successfully.


    There is error event 7023 of "Service Control Manager" in event viewer.

    Intel RealSense F200 Stop working after upgrade to Windows 10 1903 4ceecd6b-b2b0-4c3a-a2a0-6ab7e51959e6?upload=true.jpg


    If try to start the service manually, it will show an error dialog with error code 0x80010119.

    Intel RealSense F200 Stop working after upgrade to Windows 10 1903 37012966-07a7-40da-8b0a-4dab7aa4a1cb?upload=true.png


    The error message in English is "Security must be initialized before any interfaces are marshalled or unmarshalled. It cannot be changed once initialized".


    I had tested on another Windows 10 1903 PC, and have the same issue.

    How can I fix it?

    :)
     
    KHeresy, Apr 24, 2019
    #1

  2. REALSENSE F200 CAMERA FAILS AFTER COMP. GOES INTO SLEEP MODE

    We are volunteers willing to help you try to resolve this issue.

    That is actually a known issue with the Intel f200 camera drivers. Be sure you have the latest versions.

    The current drivers are supposed to install via Windows Updates.

    Intel f200 - Downloads

    https://downloadcenter.intel.com/product/92255/...

    Use the methods here as a work-around which requires a little work.

    Here's how to get the Intel RealSense camera to wake from Sleep for Windows Hello

    https://www.windowscentral.com/get-intel-realse...

    Please let us know the results and if you need further assistance.
     
    SpiritX MS MVP, Apr 24, 2019
    #2
  3. Intel RealSense Integrated F200 Camera not working with Windows 10

    I've recently bought a new laptop with an integrated F200 RealSense camera.

    For the first couple of weeks, the camera was working fine, but following a Windows Update to version 1511, the camera now does not turn on for Windows Hello or any other app.

    If I simply try to open the Camera app, I get the error code 0xA00F4243 (0xC00D3704).

    Can anyone help?
     
    NicolasCrowhurst, Apr 24, 2019
    #3
  4. Intel RealSense F200 Stop working after upgrade to Windows 10 1903

    Intel RealSense Integrated F200 Camera not working with Windows 10

    Hello Sangeeta,

    I was passed here
    via Twitter from @Microsoft
    and I have
    a similar problem, with a different RealSense version.

    My setup:

    * Windows 10 Pro Version 1703 Build 15063.332

    * Intel Core i7-6700K with 32 GB Ram

    * Razer Stargazer camera with an RealSense SR300

    My situation before was that Windows Hello worked, and my Camera App and also Skype etc. could use the RGB video from the camera, but no other software (i.e. OBS, XSplit Gamecaster) could use the depth sensor for background replacement.

    To fix that I tried a reinstall: I did completely uninstall everything RealSense related, including the devices in Device manager. Then, with the camera unplugged, I rebooted. After attaching the camera again, Windows installed the RGB and Depth device drivers
    automatically. I then tried to install the latest intel_rs_dcm_sr300_3.3.27.5718 drivers. At the very beginning of the installation a new virtual driver was installed, but then the Intel installer did not offer any other packages to install.

    So, now I am at the point where:

    * Windows Hello IS working, I can sign in by looking in the camera

    * Camera app in Windows is NOT able to access the camera

    * NO OTHER software is able to access the RGB part of the camera anymore. No Skype, no Skype for Business, no

    * I can't tell whether the Depth sensor is accessible

    All programs either do nothing or show a message telling me the camera is currently being used by another application, but there definetly is no other software running that uses the camera.

    Intel says, the problem came up with the Windows 10 Creators Update
    in a Post on their RealSense Community forums
    and suggests not to install creators update. Problem is, I already installed it and since I have quite a small SSD also deleted the install files so I can't roll back anymore.

    Is there any additional information I can retrieve that can help you to look into that problem?
     
    Sebastian P.R. Gingter, Apr 24, 2019
    #4
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Intel RealSense F200 Stop working after upgrade to Windows 10 1903

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