Windows 10: Intel Security Issue Update: Addressing Reboot Issues

Discus and support Intel Security Issue Update: Addressing Reboot Issues in Windows 10 News to solve the problem; As Intel CEO Brian Krzanich emphasized in his Security-First Pledge, Intel is committed to transparency in reporting progress in handling the Google... Discussion in 'Windows 10 News' started by Brink, Jan 11, 2018.

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Brink New Member
Intel Security Issue Update: Addressing Reboot Issues
As Intel CEO Brian Krzanich emphasized in his Security-First Pledge, Intel is committed to transparency in reporting progress in handling the Google Project Zero exploits.

We have received reports from a few customers of higher system reboots after applying firmware updates. Specifically, these systems are running Intel Broadwell and Haswell CPUs for both client and data center. We are working quickly with these customers to understand, diagnose and address this reboot issue. If this requires a revised firmware update from Intel, we will distribute that update through the normal channels. We are also working directly with data center customers to discuss the issue.

End-users should continue to apply updates recommended by their system and operating system providers.

More: Security Exploits and Intel Products (Press Kit) | Security Research Findings (Intel.com)

By Navin Shenoy,
Executive vice president and general manager of the Data Center Group at Intel Corporation.
Click to expand...

Source: https://newsroom.intel.com/news/inte...reboot-issues/

UPDATE 1/17:

Over the past several days, Intel has made further progress to address the exploits known as “Spectre” and “Meltdown.” We are continuing to support our customers through this process and we remain focused on doing so. As we continue these efforts, I would like to express my appreciation to many of our partners, including Dell, HPE, HPI, Lenovo and Microsoft, for joining our Security-First Pledge.

More: Security Exploits and Intel Products (Press Kit) | Security Research Findings (Intel.com)

I’ll be covering two topics in this blog post: our progress in rolling out firmware updates for the exploits, as well as addressing the reboot issue I discussed last week; and initial data from the benchmarking we are doing on data center platforms.

Firmware Updates

We have now issued firmware updates for 90 percent of Intel CPUs introduced in the past five years, but we have more work to do. As I noted in my blog post last week, while the firmware updates are effective at mitigating exposure to the security issues, customers have reported more frequent reboots on firmware updated systems.

As part of this, we have determined that similar behavior occurs on other products in some configurations, including Ivy Bridge-, Sandy Bridge-, Skylake-, and Kaby Lake-based platforms. We have reproduced these issues internally and are making progress toward identifying the root cause. In parallel, we will be providing beta microcode to vendors for validation by next week.

For those customers looking for additional guidance, we have provided more information on this Intel.com Security Center site. I will also continue to provide regular updates on the status...
Click to expand...

Read more: https://newsroom.intel.com/news/firm...enter-systems/

UPDATE 1/22:

As we start the week, I want to provide an update on the reboot issues we reported Jan. 11. We have now identified the root cause for Broadwell and Haswell platforms, and made good progress in developing a solution to address it. Over the weekend, we began rolling out an early version of the updated solution to industry partners for testing, and we will make a final release available once that testing has been completed.

Based on this, we are updating our guidance for customers and partners:

We recommend that OEMs, cloud service providers, system manufacturers, software vendors and end users stop deployment of current versions, as they may introduce higher than expected reboots and other unpredictable system behavior. For the full list of platforms, see the Intel.com Security Center site.

We ask that our industry partners focus efforts on testing early versions of the updated solution so we can accelerate its release. We expect to share more details on timing later this week.

We continue to urge all customers to vigilantly maintain security best practice and for consumers to keep systems up-to-date.

I apologize for any disruption this change in guidance may cause. The security of our products is critical for Intel, our customers and partners, and for me, personally. I assure you we are working around the clock to ensure we are addressing these issues.

I will keep you updated as we learn more and thank you for your patience.

More: Security Exploits and Intel Products (Press Kit) | Security Research Findings (Intel.com)

Navin Shenoy,
Executive vice president and general manager of the Data Center Group at Intel Corporation.
Click to expand...

Source: https://newsroom.intel.com/news/root...-and-partners/
Brink, Jan 11, 2018

#1
BORG 386

Borg 386 Win User

Intel has revealed that a glitch in its patch for the Meltdown and Spectre CPU attacks is causing problems on PCs and datacenter equipment.

Intel's firmware, which is delivered by hardware OEMs, is causing higher system reboots on systems with older Broadwell and Haswell CPUs.

"We have received reports from a few customers of higher system reboots after applying firmware updates. Specifically, these systems are running Intel Broadwell and Haswell CPUs for both client and datacenter," Nevin Shenoy, general manager of Intel's data centre group, said in a statement.
Click to expand...

Intel may provide a revised firmware update to OEMs, pending the results of its investigation of customer reports.
Click to expand...

Meltdown-Spectre firmware glitch: Intel warns of risk of sudden reboots | ZDNet

:)

Borg 386, Jan 11, 2018

#2
DYAN REY

Dyan Rey Win User

security update patch for Intel chip issues

Hello,

It is possible that we are facing an issue with the specific update that is being automatically installed on your computer. We'd like to clarify, which specific update is being installed? Can you send us the screenshot of the status of the specific update
via Update History?

Looking forward to your response.

Dyan Rey, Jan 11, 2018

#3
FREDDRICK PAL

Freddrick Pal Win User

Intel Security Issue Update: Addressing Reboot Issues

security update patch for Intel chip issues

Hi,

It is true that the issue that you are experiencing with your Windows 10 computer may be related to the most recent updates that were installed on your computer.
Microsoft continually strives to keep its products updated by rolling out improvements and fixes to known issues such as this. We recommend that you check this
article and manually install the update via the
Microsoft Update Catalog.

Should you have any other concerns, feel free to post back.

Freddrick Pal, Jan 11, 2018

#4
FAITH

Faith Win User

Does this affect private users running Haswell-E aswell? I only see mention of data centers and clients. I expect to get a firmware update for my X99 Haswell CPU soon, should I wait to update because of this?

Faith, Jan 11, 2018

#5
BORG 386

Borg 386 Win User

Does this affect private users running Haswell-E aswell? I only see mention of data centers and clients. I expect to get a firmware update for my X99 Haswell CPU soon, should I wait to update because of this?
Click to expand...

Can't say for certain, but I have seen a couple other issues caused by the patches for this problem. My guess is they're in "panic mode" to patch this ASAP & probably cutting a few corners to get it out there.

Myself, I'm going to sit back & wait a bit until I'm sure they have all the issues sorted.

Borg 386, Jan 12, 2018

#6
FAITH

Faith Win User

Looks like this issue is expanded to Ivy Bridge, Sandy Bridge, Skylake and Kaby Lake processors aswell: Intel: Problem in patches for Spectre, Meltdown extends to newer chips | Reuters

Seems like everyone is in panic mode and releasing untested updates just to patch these holes.

Faith, Jan 17, 2018

#7
CLAM1952

clam1952 Win User

Intel Security Issue Update: Addressing Reboot Issues

Myself, I'm watching the Asus forum for any problems regarding the fixes, I'm assuming Data Centres are not using the same motherboards as end users, so may or may not be an issue for us. Asus issued some more Bios updates today though.

Data centres might be just applying the microcode direct rather than through a Bios update? that could be the issue I suppose.

clam1952, Jan 17, 2018

#8
Brink New Member

Update: https://newsroom.intel.com/news/firm...enter-systems/

Brink, Jan 17, 2018

#9
CLIFF S

Cliff S New Member

More Intel CPUs Spontaneously Reboot After Meltdown-Spectre Patches

Cliff S, Jan 18, 2018

#10
CLAM1952

clam1952 Win User

Pretty much everything after Core 2 then which are probably not likely to get any update anyway, still got a Core 2 Toshiba laptop running Mint
It looks like Ubuntu have stuffed up their Kernel update which apparently won't boot and requires another update.
Think it's safer to leave well alone for a while and accept the minimal risk by not patching.

It's all beginning to look a bit like the public are Alpha testing patches. *Rolleyes

clam1952, Jan 18, 2018

#11
BORG 386

Borg 386 Win User

Spectre-Meltdown glitches: Intel warns that new PCs, servers also risk unexpected reboots

Computers with newer Intel processors are suffering from random reboots after being updated to guard against the Spectre CPU flaws.

Further testing by Intel has revealed that unexpected reboots are affecting its newer processors, not just its older Broadwell and Haswell chips as it originally thought.

After installing Intel's Spectre-related firmware update on computers with Ivy Bridge, Sandy Bridge, Skylake, and Kaby Lake architecture processors, Intel found the machines suffered from an increase in unwanted reboots.

In spite of these side effects, Intel is not advising computer manufacturers to stop offering the Spectre firmware updates to users.

But Intel says datacenter admins should assess whether the risk of Spectre being exploited in an attack outweighs that of unwanted reboots.
Click to expand...

Spectre-Meltdown glitches: Intel warns that new PCs, servers also risk unexpected reboots - TechRepublic

Borg 386, Jan 21, 2018

#12
FAITH

Faith Win User

Intel Security Issue Update: Addressing Reboot Issues

As we start the week, I want to provide an update on the reboot issues we reported Jan. 11. We have now identified the root cause for Broadwell and Haswell platforms, and made good progress in developing a solution to address it. Over the weekend, we began rolling out an early version of the updated solution to industry partners for testing, and we will make a final release available once that testing has been completed.
Click to expand...

https://newsroom.intel.com/news/root...-and-partners/

Faith, Jan 21, 2018

#13
ANDRETEN

AndreTen Win User

And also...

Recommendations:

Updated Jan. 22

We have now identified the root cause of the reboot issue impacting Broadwell and Haswell platforms, and made good progress in developing a solution to address it. Based on this, we are updating our guidance for customers and partners:

We recommend that OEMs, Cloud service providers, system manufacturers, software vendors and end users stop deployment of current versions on the below platforms, as they may introduce higher than expected reboots and other unpredictable system behavior.
Click to expand...

security-center.intel | dvisory

AndreTen, Jan 21, 2018

#14
RINGTAILCOON

RingTailCoon Win User

When I updated my BIOS, zero reboots so far, only the one times that I did it myself ofcourse!

RingTailCoon, Jan 22, 2018

#15

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