Windows 10: Intel® UHD Graphics 62 Video Hardware Decoding Cause Inaccurate Color /VIDEO PLAYBACK...

Discus and support Intel® UHD Graphics 62 Video Hardware Decoding Cause Inaccurate Color /VIDEO PLAYBACK... in Windows 10 Drivers and Hardware to solve the problem; After the latest windows update JUNE 27 KB4501375(BUILD 18362.207) I get issues with video playback in full screen when using intel hd graphics with... Discussion in 'Windows 10 Drivers and Hardware' started by Jameskeiya, Jul 8, 2019.

  1. Intel® UHD Graphics 62 Video Hardware Decoding Cause Inaccurate Color /VIDEO PLAYBACK...


    After the latest windows update JUNE 27 KB4501375(BUILD 18362.207) I get issues with video playback in full screen when using intel hd graphics with Microsoft default apps and those from store. I get purple grid lines which flicker continuously till my mouse and video controls or subtitles disappear, this also happens for captions in YouTube when in full screen. these problem disappears when I change refresh rate from 60 to 40 which is not a solution or when I use Microsoft basic display driver or I have to change in graphics setting for the apps to use NVidia high performance which means less battery life, again not a solution. Also rolling back doesn't work which means uninstalling the update again loose all the fix from it such as night light issue. I don't know what to do.

    Video of the issue: https://www.youtube.com/watch?v=fpXiZjnbHeI

    System Model HP Pavilion Laptop 15-cc129tx
    Processor Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz
    NVIDIA GeForce 940MX

    Intel(R) UHD Graphics 620OS Name Microsoft Windows 10 Pro
    Version 10.0.18362 Build 18362



    Intel® UHD Graphics 62 Video Hardware Decoding Cause Inaccurate Color /VIDEO PLAYBACK... [​IMG]

    :)
     
    Jameskeiya, Jul 8, 2019
    #1
  2. Romain L. Win User

    Intel UHD Graphics 360 video not working

    I have a computer with an Intel Core i5-8600k and no GPU. I installed the driver for the Intel UHD Graphics 360 from the CD that came with the CPU on Windows 10.

    Everything is working fine except for videos, which don't play at all. On YouTube it loads forever. On Netflix it shows a green screen. On VLC I can hear the audio but there is no video... I don't understand.

    Also I have a dual-boot, and in Ubuntu 18.04 it all works. Could it be something with the codecs? If so, how can I install them?

    Last thing - my Windows 10 isn't OEM. I downloaded the ISO from microsoft.com and I think the version was 1709. It's now 1803 and everything is up to date in Windows Update.

    One more thing: I found something on another post about the same kind of problem and it said to disable hardware acceleration. I did it in Firefox and now it plays videos. I really don't understand.

    Here is the post about the hardware acceleration: Videos are green?

    Edit: Finally I just had to update my drivers from Intel website and it worked. Thanks for the comments.
     
    Romain L., Jul 8, 2019
    #2
  3. intel graphics & 'hardware acceleration' in chrome


    It is not just for video decoding.

    If you go to chrome://gpu you can see what is being accelerated.
     
    PolarNettles, Jul 8, 2019
    #3
  4. Intel® UHD Graphics 62 Video Hardware Decoding Cause Inaccurate Color /VIDEO PLAYBACK...

    Intel UHD Graphics 620 not supporting

    I recently bought dell laptop. But when I am enabling intel uhd graphics 620 unable to play videos(specifically youtube) and also unable to wake laptop from sleep. After disabling intel graphics driver in device manager those things are working fine. Any
    idea what's happening. Model - Dell 5370
     
    _rahulalam, Jul 8, 2019
    #4
Thema:

Intel® UHD Graphics 62 Video Hardware Decoding Cause Inaccurate Color /VIDEO PLAYBACK...

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