Windows 10: Intel USB 3.0 eXtensible Host Controller Driver Advisory - Feb. 12

Source: INTEL-SA-00200

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Intel USB 3.0 eXtensible Host Controller waking computer from sleep

Hi Parker,

Thank you for posting in Microsoft Community.

I understand your concern and frustration you have been through. I will be glad to assist you.

Follow the Methods below.

Method 1: Run power troubleshooter.

a. Press Windows +R key on the keyboard.

b. Type troubleshooting in the pop-up box and press Enter.

c. Click System and Security on left panel.

d. Click Power, new window will popup.

e. Follow the on screen instructions.

Method 2: update Intel® USB 3.0 eXtensible Host Controller Driver from this link.

Downloads for Intel® USB 3.0 eXtensible Host Controller Driver



Method 3: Compatibility mode

Follow the steps below on how to install driver in compatibility mode:

1. Download the driver from the manufacturer’s website and save it on your local disk.

2. Right click on the setup file of the driver and select “Properties”.

3. Select “Compatibility” Tab.

4. Place a check mark next to “Run this program in Compatibility mode” and select operating system from the drop down list.

5. Let the driver install and then check the functionality.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

Thanks

 

Intel (R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft), Intel (R) Wireless Bluetooth(R)

Hi Graeme.P,

I've already done that and it does not work.

The problem is, Microsoft's driver has overriden Intel's USB 3.0 eXtensible Host Controller driver and this is the one causing the issue.

Uninstalling either the Intel Bluetooth Driver or Intel (R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft), will only make WIndows 10 reinstall back the latest drivers.

And if I remove or disable the Intel (R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft), I would lose not only bluetooth, but all USB and LAN or Wireless Lan connection too.

Regards,

Shafie

 

Intel(R) USB 3.0 eXtensive Host Controller - 1.0 (Microsoft) driver issue

Hi Gabriel,

It is possible that the updates that were installed on your computer impacted the device. Please answer some things so we can determine how we can assist you regarding the problem:

• What updates were installed on your computer?
• Does the camera work when opening other programs that use your camera on the computer?

We suggest you run the Hardware and Devices troubleshooter while the Intel(R) USB 3.0 eXtensible Host Controller is enabled. To run the troubleshooter, follow these steps:

• Click on Start.
• Type Troubleshooting then press Enter.
• On the left panel, click on View all.
• Choose Hardware and Devices and allow the troubleshooter to run.

Let us know if it finds anything so we can help you further if needed.

Regards.