Windows 10: Intel webcam 2400 driver issue on win 10/32

Discus and support Intel webcam 2400 driver issue on win 10/32 in Windows 10 Drivers and Hardware to solve the problem; The Intel Atom Z3740 is supported by a System on Chip (SOC), typically used on tablets and smaller laptops such as the Asus Transformer range (and many... Discussion in 'Windows 10 Drivers and Hardware' started by robmar0se, Nov 6, 2016.

  1. robmar0se Win User

    Intel webcam 2400 driver issue on win 10/32


    The Intel Atom Z3740 is supported by a System on Chip (SOC), typically used on tablets and smaller laptops such as the Asus Transformer range (and many others). The devices were shipped with Windows 8.1 and included a webcam which worked fine on 8.1/32.

    However on upgrading to Win 10/32, there have been problems in getting the webcam to work. It is surprising that neither Intel nor Microsoft have addressed the issue.

    I have undertaken some investigations to this, but as far as I am able to determine the issue has not been fully addressed.

    I have an Asus t100ta with 32gb using windows 32 bit. On upgrading to Win 10, the imaging device was defined as Intel AVstream - I tried 3 drivers none of which recognised the webcam.

    On deleting the AVsteam drivers the system found the Intel Imaging Signal Processor 2400 drivers.
    There were three 2400 drivers:

    19.50.53.344 01082014 didn't work removed
    603.9600.2102.45420 07072014 didn't work removed
    603.9600.1948.31252 28012013 identifies the camera, but with issues.

    The issues in version 31252 both in Skype and the camera app is over-zoomed with poor definition.
    As the issue is on the camera app and Skype, I don't believe it is an issue with Skype as some would contend (was fine in 8.1 anyway).

    So in summary we have had some partial success with a 2400 device driver (from SOC ver10e).

    Can anyone definitively through some light on this as there are many folks on different systems having issues with win 10 here?

    :)
     
    robmar0se, Nov 6, 2016
    #1
  2. robmar0se Win User

    intel avstream camera not working - asus t100

    webcam fine on 8.1 32, but not after win 10 32 upgrade. version 1511. driver version 778. System is fully uptodate, no win 10 updates available.

    No apps can see it, but dm says all is fine. checked privacy settings all fine. Uninstalled webcam via dm, rebooted, no difference. upgradeddriver, pointing to the freash download (extracted) .inf file.

    I don't get errors during normal boot, nor when re-installing drivers.

    I see many reports of webcam issues on win 10, but none appear to match or resolve the issue I have.
     
    robmar0se, Nov 6, 2016
    #2
  3. how do i turn on my hp laptop webcam.

    when i went to Imaging devices there wasn't HP Webcam driver listed. My hp 2400 printer was listed. I clicked the update request and received a download Windows 32 driver HP True Vision.

    I was unable to enable the webcam. So I installed Skype to see if the app could utilize my webcam...and it did.

    I went back to the device manager and get this message

    Device USB\VID_064E&PID_E263&MI_00\7&39db09e7&0&0000 requires further installation.

    I am not knowledgeable about the inner workings of a computer. So if things don't work I am lost. I feel that maybe I should remove Windows 10 and return to Windows 8

    My point being I am not able to turn on my webcam outside of Skype.
     
    MarvisRodrigues, Nov 6, 2016
    #3
Thema:

Intel webcam 2400 driver issue on win 10/32

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