Windows 10: intermittent BEX64 explorer.exe crash

Discus and support intermittent BEX64 explorer.exe crash in Windows 10 Support to solve the problem; Hello folk, Would very much like some thoughts on the following. Hopefully anyone has clues or tips. On a fully updated and legally activated system... Discussion in 'Windows 10 Support' started by dinkymau, Jun 19, 2019.

  1. dinkymau Win User

    intermittent BEX64 explorer.exe crash


    Hello folk,

    Would very much like some thoughts on the following. Hopefully anyone has clues or tips.

    On a fully updated and legally activated system with careful installation of 3rd party software there is an intermittent crash of explorer.exe in both Windows 10 Pro as in Windows 10 Home, which is the present OS. As far as my logic goes it can only be caused by 3rd party software, unless Windows 10 is inherently buggy?
    The good news is Explorer recovers instantly without any actions needed. Can continue working.

    Happens when:
    Unclear but seems random. Last crash was when opening a folder.

    Already done:
    sfc /scannow (ok)
    Dism /online /cleanup-image /restorehealth (ok)

    Unlikely cause:
    Several context menu entry removals (from Brink's tutorials)


    Here the event info in Dutch which is exactly the same in the 3 crashes this month:

    Naam van probleemgebeurtenis: BEX64
    Naam van de toepassing: Explorer.EXE
    Versie van toepassing: 10.0.18362.145
    Tijdstempel van toepassing: 8a1c1adf
    Naam van foutmodule: StackHash_9147
    Versie van foutmodule: 0.0.0.0
    Tijdstempel van foutmodule: 00000000
    Uitzonderingsmarge: PCH_D0_FROM_ntdll+0x000000000009CBB4
    Uitzonderingscode: c0000005
    Uitzonderingsgegevens: 0000000000000008
    Versie van besturingssysteem: 10.0.18362.2.0.0.768.101
    Landinstelling-id: 1043
    Aanvullende informatie 1: 9147
    Aanvullende informatie 2: 9147ad64d9a57077d2f68e2ed750d935
    Aanvullende informatie 3: ac8e
    Aanvullende informatie 4: ac8e188d77783fc278a3c9493613cb54

    Extra informatie over het probleem
    Bucket-id: 9ef693b93a331a7d9b1b305a45affaef (1953208027669592815)


    Thank you
    dm

    :)
     
    dinkymau, Jun 19, 2019
    #1
  2. Eksy61 Win User

    Windows Explorer crashes after copying files to Dropbox folder (BEX64)


    I have found an intermittent bug with Dropbox 14.4.19: When I copy some files from my C: drive to a Dropbox folder, then the next time I access a folder on my C: drive, Windows Explorer crashes with that BEX64 thing.

    At least, that's what the Event Viewer said, but it didn't give me any more information than that.

    Has anyone else encountered this problem?
     
    Eksy61, Jun 27, 2019
    #2
  3. Windows explore crash when searching

    The tenforums link solved this issue for me.

    The root cause is a Windows 10 bug where File Explorer crashes when long file names are included in a search result. The steps for the workaround are:

    • Open File Explorer
    • Click View > Options
    • Open the View tab
    • Check "Always show icons, never thumbnails"
    • Click OK
     
    The Benjamin Moore, Jun 27, 2019
    #3
  4. Bundy Win User

    intermittent BEX64 explorer.exe crash

    Explorer crashing

    Thanks Zat. I had never looked at event viewer and it had more info than I thought. Seems the problem was a second computer I was trying to network with. Unplugging the ethernet cable fixed the crashes. Explorer must have been looking in the wrong place I guess.
     
    Bundy, Jun 27, 2019
    #4
Thema:

intermittent BEX64 explorer.exe crash

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