Windows 10: Intermittent Black Screen when Cursor Moves

Hello, I updated my computer HP SPECTRE to Windows 11. With the latest update within the last month, if the computer goes to sleep, when I log back in, if I move the mouse the screen will go black, then as I move the mouse again will show normal, and it's an endless cycle of intermittent black screen until I restart it, then the issue goes away. I tried this solution but unfortunately it didn't workhttps://answers.microsoft.com/en-us/windows/forum/all/intermittent-black-screen-when-cursor-moves/32aad20c-869e-4e45-8c41-7e7fe4848b76Can anyone please help?

:)

 

Random black screen moving the cursor

Hi.

I have a problem I hope someone can help me out with.

My Asus computer randomly started to get black screen this happens when I for an example sit on facebook and maybe play some game.

After like 10 minutes a spot on the screen starts to turn black and when I move the cursor around its kinda "painting" the rest of the screen and it will all go black. I can let it stay for hours and it wont come back.

I have to manually kill the computer by pushing the turn on button for a few seconds.

Any suggestions ? please

 

Intermittent black screen problem in Windows 10

Hi Warren,

There are several reasons why you are facing an intermittent black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

• On which scenarios did the black screen issue happen again?
• Have you recently installed any updates?
• Have you made any particular changes to your device prior to this happening?
• Are there any 3rd party programs or software installed on your computer?
• To make sure we have not missed on anything, may we know the list of steps that you have done to resolve the issue?

Your response is greatly appreciated.

 

Black screen after Windows update.

Hi Crystel,

Thank you for writing to Microsoft Community Forums.

• Were you able to get to the desktop screen after you restarted the system?
  
• When the screen was blank, were you able to see the cursor on the screen?
  
• Did you get any error code or error message?
  

Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

Troubleshoot black screen or blank screen errors

We look forward for your reply.

Thanks,

Peer Samie

Microsoft Community-Moderator