Windows 10: Intermittent Blue screen

Discus and support Intermittent Blue screen in Windows 10 Drivers and Hardware to solve the problem; Hello, I am having an issue with an intermittent bluescreen while gaming and It appears to be related to my video drivers. I have uninstalled and... Discussion in 'Windows 10 Drivers and Hardware' started by THX 1139, Apr 21, 2019.

  1. THX 1139
    THX 1139 Win User

    Intermittent Blue screen


    Hello,


    I am having an issue with an intermittent bluescreen while gaming and It appears to be related to my video drivers. I have uninstalled and reinstalled my drivers a couple of times yet it persists so I am turning to you for help!

    Below is the dump file from the latest bluescreen:

    Microsoft (R) Windows Debugger Version 10.0.18317.1001 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Windows\MEMORY.DMP]
    Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.

    Symbol search path is: srv*
    Executable search path is:
    Windows 10 Kernel Version 17763 MP (12 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 17763.1.amd64fre.rs5_release.180914-1434
    Machine Name:
    Kernel base = 0xfffff802`23c09000 PsLoadedModuleList = 0xfffff802`24024790
    Debug session time: Sun Apr 21 15:57:59.502 2019 (UTC - 7:00)
    System Uptime: 0 days 21:56:10.827
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ................................................................
    ...
    Loading User Symbols

    Loading unloaded module list
    ..........
    For analysis of this file, run     !analyze -v
    nt!KeBugCheckEx:
    fffff802`23dbc730 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffffb20a`222e25b0=000000000000000a
    10: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high. This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: fffff801b1789149, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
    Arg4: fffff801b1789149, address which referenced memory

    Debugging Details:
    ------------------


    KEY_VALUES_STRING: 1


    PROCESSES_ANALYSIS: 1

    SERVICE_ANALYSIS: 1

    STACKHASH_ANALYSIS: 1

    TIMELINE_ANALYSIS: 1


    DUMP_CLASS: 1

    DUMP_QUALIFIER: 401

    BUILD_VERSION_STRING: 17763.1.amd64fre.rs5_release.180914-1434

    SYSTEM_MANUFACTURER: Micro-Star International Co., Ltd.

    SYSTEM_PRODUCT_NAME: MS-7B79

    SYSTEM_SKU: To be filled by O.E.M.

    SYSTEM_VERSION: 1.0

    BIOS_VENDOR: American Megatrends Inc.

    BIOS_VERSION: 1.30

    BIOS_DATE: 04/23/2018

    BASEBOARD_MANUFACTURER: Micro-Star International Co., Ltd.

    BASEBOARD_PRODUCT: X470 GAMING PRO (MS-7B79)

    BASEBOARD_VERSION: 1.0

    DUMP_TYPE: 1

    BUGCHECK_P1: fffff801b1789149

    BUGCHECK_P2: 2

    BUGCHECK_P3: 8

    BUGCHECK_P4: fffff801b1789149

    READ_ADDRESS: fffff801b1789149

    CURRENT_IRQL: 2

    FAULTING_IP:
    +0
    fffff801`b1789149 ?? ???

    CPU_COUNT: c

    CPU_MHZ: e10

    CPU_VENDOR: AuthenticAMD

    CPU_FAMILY: 17

    CPU_MODEL: 8

    CPU_STEPPING: 2

    BLACKBOXBSD: 1 (    !blackboxbsd)


    BLACKBOXPNP: 1 (    !blackboxpnp)


    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

    BUGCHECK_STR: AV

    PROCESS_NAME: System

    ANALYSIS_SESSION_HOST: DESKTOP-0N1A3NT

    ANALYSIS_SESSION_TIME: 04-21-2019 16:06:30.0773

    ANALYSIS_VERSION: 10.0.18317.1001 amd64fre

    TRAP_FRAME: ffffb20a222e26f0 --     (.trap 0xffffb20a222e26f0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000002 rbx=0000000000000000 rcx=0000000000000127
    rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff801b1789149 rsp=ffffb20a222e2880 rbp=ffffb20a222e2980
    r8=0000000000008000 r9=0000000000000000 r10=ffffce0f09b22000
    r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0 nv up ei pl nz na pe nc
    fffff801`b1789149 ?? ???
    Resetting default scope

    LAST_CONTROL_TRANSFER: from fffff80223dcde69 to fffff80223dbc730

    FAILED_INSTRUCTION_ADDRESS:
    +0
    fffff801`b1789149 ?? ???

    STACK_TEXT:
    ffffb20a`222e25a8 fffff802`23dcde69 : 00000000`0000000a fffff801`b1789149 00000000`00000002 00000000`00000008 : nt!KeBugCheckEx
    ffffb20a`222e25b0 fffff802`23dca28e : 00000001`00251040 ffffb20a`222e2900 00000000`0009fc00 fffff802`31148755 : nt!KiBugCheckDispatch+0x69
    ffffb20a`222e26f0 fffff801`b1789149 : 00000000`0000c1c0 ffffb20a`222e2980 00000000`00000001 00000000`2000020f : nt!KiPageFault+0x44e
    ffffb20a`222e2880 00000000`0000c1c0 : ffffb20a`222e2980 00000000`00000001 00000000`2000020f 00000001`00010004 : 0xfffff801`b1789149
    ffffb20a`222e2888 ffffb20a`222e2980 : 00000000`00000001 00000000`2000020f 00000001`00010004 ffffb20a`0019e4ff : 0xc1c0
    ffffb20a`222e2890 00000000`00000001 : 00000000`2000020f 00000001`00010004 ffffb20a`0019e4ff ffffb20a`00000122 : 0xffffb20a`222e2980
    ffffb20a`222e2898 00000000`2000020f : 00000001`00010004 ffffb20a`0019e4ff ffffb20a`00000122 fffff802`31005d00 : 0x1
    ffffb20a`222e28a0 00000001`00010004 : ffffb20a`0019e4ff ffffb20a`00000122 fffff802`31005d00 ffffce0f`098f7180 : 0x2000020f
    ffffb20a`222e28a8 ffffb20a`0019e4ff : ffffb20a`00000122 fffff802`31005d00 ffffce0f`098f7180 fffff802`23dbe6c5 : 0x00000001`00010004
    ffffb20a`222e28b0 ffffb20a`00000122 : fffff802`31005d00 ffffce0f`098f7180 fffff802`23dbe6c5 00000001`00000126 : 0xffffb20a`0019e4ff
    ffffb20a`222e28b8 fffff802`31005d00 : ffffce0f`098f7180 fffff802`23dbe6c5 00000001`00000126 00000001`00008000 : 0xffffb20a`00000122
    ffffb20a`222e28c0 00000000`00000000 : 00000000`00000001 00000000`00000000 00000000`00000000 fffff802`3115ecb2 : nvlddmkm+0x5d00


    THREAD_SHA1_HASH_MOD_FUNC: 57bd2645b6b0775b5c75d343f2a6e2cc4fdca6ac

    THREAD_SHA1_HASH_MOD_FUNC_OFFSET: cd3cf7f8a9550b7c1a75520f053cc0e4c92280d1

    THREAD_SHA1_HASH_MOD: 99270aa9efddf51499339f5ea82e28c2a8c9f7b4

    FOLLOWUP_IP:
    nvlddmkm+5d00
    fffff802`31005d00 0000 add byte ptr [rax],al

    FAULT_INSTR_CODE: 3b480000

    SYMBOL_STACK_INDEX: b

    SYMBOL_NAME: nvlddmkm+5d00

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME:     nvlddmkm

    IMAGE_NAME: nvlddmkm.sys

    DEBUG_FLR_IMAGE_TIMESTAMP: 5cac844b

    STACK_COMMAND: .thread ; .cxr ; kb

    BUCKET_ID_FUNC_OFFSET: 5d00

    FAILURE_BUCKET_ID: AV_CODE_AV_BAD_IP_nvlddmkm!unknown_function

    BUCKET_ID: AV_CODE_AV_BAD_IP_nvlddmkm!unknown_function

    PRIMARY_PROBLEM_CLASS: AV_CODE_AV_BAD_IP_nvlddmkm!unknown_function

    TARGET_TIME: 2019-04-21T22:57:59.000Z

    OSBUILD: 17763

    OSSERVICEPACK: 0

    SERVICEPACK_NUMBER: 0

    OS_REVISION: 0

    SUITE_MASK: 784

    PRODUCT_TYPE: 1

    OSPLATFORM_TYPE: x64

    OSNAME: Windows 10

    OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS Personal

    OS_LOCALE:

    USER_LCID: 0

    OSBUILD_TIMESTAMP: 2005-12-02 00:58:59

    BUILDDATESTAMP_STR: 180914-1434

    BUILDLAB_STR: rs5_release

    BUILDOSVER_STR: 10.0.17763.1.amd64fre.rs5_release.180914-1434

    ANALYSIS_SESSION_ELAPSED_TIME: 28f7

    ANALYSIS_SOURCE: KM

    FAILURE_ID_HASH_STRING: km:av_code_av_bad_ip_nvlddmkm!unknown_function

    FAILURE_ID_HASH: {fc5d8785-d3cf-6594-6653-1314cd049c46}

    Followup: MachineOwner
    ---------

    10: kd> lmvm nvlddmkm
    Browse full module list
    start end module name
    fffff802`31000000 fffff802`3242a000     nvlddmkm (no symbols)
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_37ec54c19854e219\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Browse all global symbols functions data
     Timestamp: Tue Apr 9 04:38:51 2019 (5CAC844B)
    CheckSum: 013D18E1
    ImageSize: 0142A000
    Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Information from resource tables:


    :)
     
    THX 1139, Apr 21, 2019
    #1
  2. ROAN T
    Roan T Win User

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Apr 21, 2019
    #2
  3. REMON ONT
    Remon Ont Win User
    Startup Blue Screen

    Hi Jon,

    Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

    • Outdated device software drivers
    • Corrupted Windows update system files
    • Software/Security conflicts

    We would like to know some information:

    • Did you get any blue screen stop error codes?
    • Have you tried booting in Safe mode?

    We suggest that you check this
    article     about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

    We will wait for your response
     
    Remon Ont, Apr 21, 2019
    #3
  4. EILEEN GAL
    Eileen Gal Win User

    Intermittent Blue screen

    Blue Screen of Deaths on a Daily

    Hi,

    Blue screen errors can occur if a serious problem causes Windows to shut down or restart unexpectedly. This error can be caused by both hardware and software issues. To isolate your concern, we'd like to know if there were any changes made
    prior to the issue.

    In the meantime, we suggest that you follow the steps provided on this link for blue screen error basic
    troubleshooting. Once you're on the page, select the option on when do you get the error and proceed with the steps listed.

    Let us know how it goes after performing the suggested steps.
     
    Eileen Gal, Apr 21, 2019
    #4
Thema:

Intermittent Blue screen

Loading...

  1. Intermittent Blue screen - Similar Threads - Intermittent Blue screen

  2. Computer suffering intermittent blue screens with a variety of error codes

    in Windows 10 Gaming
    Computer suffering intermittent blue screens with a variety of error codes: Hello, about once every one to two weeks for the past few months, my computer seems to throw a bluescreen and then, after restarting, just chug along with no other apparent problems.I've seen a few different errors, among the recent...

  3. Computer suffering intermittent blue screens with a variety of error codes

    in Windows 10 Software and Apps
    Computer suffering intermittent blue screens with a variety of error codes: Hello, about once every one to two weeks for the past few months, my computer seems to throw a bluescreen and then, after restarting, just chug along with no other apparent problems.I've seen a few different errors, among the recent...

  4. Computer suffering intermittent blue screens with a variety of error codes

    in Windows 10 BSOD Crashes and Debugging
    Computer suffering intermittent blue screens with a variety of error codes: Hello, about once every one to two weeks for the past few months, my computer seems to throw a bluescreen and then, after restarting, just chug along with no other apparent problems.I've seen a few different errors, among the recent...

  5. Blue screen error, intermittent but persistent.

    in Windows 10 BSOD Crashes and Debugging
    Blue screen error, intermittent but persistent.: Hello, Powered up my system this morning to what looked liked a frozen BIOS splash screen. After a minute or so I got the dreaded Blue screen followed by the system powering down on its own. I didn't catch the QR code in time, but since I know a little about Event Logs, I...

  6. Intermittent Blue Screen of Death no apparent pattern

    in Windows 10 BSOD Crashes and Debugging
    Intermittent Blue Screen of Death no apparent pattern: Hi I'm struggling to figure out why my computer keeps crashing. I've tried many things but nothing has worked so I'm posting here in search of help. Most recently I reinstalled windows 10 hoping that would help but it hasn't. So at this point it seems like it's either...

  7. Intermittent Blue screen

    in Windows 10 BSOD Crashes and Debugging
    Intermittent Blue screen: Lately I’ve been getting a blue screen need to restore error 0xc000000e normally after I’ve booted, but sometimes on restart. restarting the pc gets past this temporarily but is happening maybe 2-3 times a day when it’s on all day. I’ve tried so far: sfc / scannow - no...

  8. Computer keeps intermittently blue screening

    in Windows 10 BSOD Crashes and Debugging
    Computer keeps intermittently blue screening: Hello, I've built a gaming computer and it keeps periodically giving me the blue screen of death. This happens at least once a day for the past month. I've checked the eventviewer and see the following message: The computer has rebooted from a bugcheck. The bugcheck...

  9. Intermittent Blue Screens & System Freezes

    in Windows 10 BSOD Crashes and Debugging
    Intermittent Blue Screens & System Freezes: Hi, This is a long on going issue, I'm getting intermittent blue screens & system freezes. What I experience is what you might call a Freeze Crash then a blue screen appears after. I built a new PC and the issue has been going on for nearly a year now. The issue still...

  10. Intermittent screen flicker

    in Windows 10 Drivers and Hardware
    Intermittent screen flicker: I have a screen flicker problem which seems different from that which is commonly reported. My flicker is intermittent, occurring perhaps once in an hour, often less frequently. Typically the screen flickers briefly, then goes black. After a few moments it comes back as...

Users found this page by searching for:

  1. intermittent bluescreen