Windows 10: Intermittent Cursor freezes and then black screen for several seconds then recovers

My Win 10 PC older Dell 990 with Radeon 5450 display has been acting strangely since the latest updates. My cursor will freeze and then the screen will go black for a few seconds at least once an hour and sometimes every 2 to 3 minutes. Then it simply returns to normal. This makes it very hard to get any work done. If I continue to type in the blackness, the text is showing up so the computer is not dead. I tried going in to safe mode with a limited video configuration and the problem was still there. Then I tried installing a new display driver but that didn't help either. I thought m

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Intermittent Freezing linked to Cursor movement

That sounds like a more deep seated issue, perhaps something you have installed is intermittently running and using all available resources.

It may be worth you opening Task Manager (Press Ctrl > Shift >Esc together) and see if anything unusual appears. This shows task manager, the spike was when I opened it, all is quiet afterwards. If you have lots of CPU or Disk activity then click the appropriate item and see what is using all the resources. You can also view the 'Processes' tab in Task Manager which will list what is using what.

 

Intermittent Freezing linked to Cursor movement

Hi,

The cursor on my laptop freezes every few seconds when I move it. This happens with both my bluetooth mouse and my inbuilt touchpad. I know the laptop is freezing and not just the cursor because if I run an app with a progress bar it also freezes at the same time as the cursor. The freezing only seems to happen when I move the cursor.

The freezing is just momentary (like it pauses for a second and then goes on as normal). I do not have to do anything to get it to unfreeze.

I have tried re-installing the drivers for mouse and touch pad.

I have defragged and cleaned up the HD.

I have tried doing a system restore but just get an error (I only have 1 restore point because I stupidly deleted them to create space I didnt need in case it was a space issue).

Any suggestions would be welcome.

Thanks

 

Intermittent black screen problem in Windows 10

Hi Warren,

There are several reasons why you are facing an intermittent black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

• On which scenarios did the black screen issue happen again?
• Have you recently installed any updates?
• Have you made any particular changes to your device prior to this happening?
• Are there any 3rd party programs or software installed on your computer?
• To make sure we have not missed on anything, may we know the list of steps that you have done to resolve the issue?

Your response is greatly appreciated.