Windows 10: Intermittent internet connection issues

Morning All,


My computer keeps getting intermittent internet connection issues since I switched the router supplied by the ISP to a draytek one. When browsing im getting random 'error connection reset' messages in chrome and same result for other browsers. The router is currently dishing out DHCP pointing clients to the router for primary DNS and Googles for secondary. Other people on the network seems fine, I use Kaspersky internet security for AV, could it be that? Any pointers would troubleshooting would be much appreciated. Current IPCONFIG below;


Many thanks in advance




:)

 

Losing internet connection intermittently only on laptop

Hi Lindamartin,

For us to know the reason why your laptop is losing internet connection intermittently and how to fix it, we would like to know more information:

• Have you tried updating your drivers?
• Did you receive any error messages?

We suggest that you try the troubleshooting steps below and check if it will solve the issue:

1. Type troubleshooting in the search bar.

2. Select Troubleshooting.

3. Select View all on the top left corner.

4. Click on Internet Connections.

5. Follow the on-screen instructions to run the troubleshooter.

If the issue persists then follow the below method.

Method 2:

We suggest you to update the Network adapters driver from the Device Manager.

Follow the below steps:

1. Right click on Start button and click on
Device Manager.

2. Expand the
Network adapters driver from the list.

3. Right click on the driver and click on
Update driver Software.

Post us back with the result.

 

Intermittent internet connectivity reliability W10

Hi Sue,



Thank you for posting in Microsoft Community.

I regret the inconvenience caused to you. Let me help you.



Please share the details.

• 
  What is the make and model of your computer?
  
• 
  Do you see any error code or error message on the screen?
  

I suggest you to perform the below methods and check if it resolves the issue.

Windows 10 has a built-in troubleshooter to check and fix issues with Internet connection. I would suggest you to run this troubleshooter to check if the issue is with your internet.

Refer these steps:

• 
  Press Windows key +X, select
  Control panel
  
• 
  Change the view by option on the top right to Large icons
  
• 
  Click on troubleshooting and click on the view all option on the left panel
  
• 
  Run the Internet Connection troubleshooter
  

If the issue persists, I suggest you to download and install the latest Wi-Fi drivers from your computer manufacturer website and check if it resolves the issue.



I hope the issue will be resolved. If you have any further queries, Please feel free to contact us again. We will be happy to assist you accordingly.



Thank you.

 

Intermittent internet connection

Hi all,
Basically for the last few weeks I have been having some real problems with my internet in my house. I have a netgear wireless router connected to the phone line (through a microfilter obviously), which is connected to about 4 PCs via ethernet, and 1 PC wirelessly. All other phone sockets in the house have microfilters on as well. This set up has been working fine for a few years now, but recently we got back from holiday and the internet seems really dodgy throughout the house.
Basically what will happen is that sometimes web pages will load and work normally, but quite often they just won't load and firefox will come up with 'page cannot be displayed' or whatever. Usually if you refresh a few times it will load, but basically the whole time the connection is really dodgy.
The router has a constant connection to the internet, which isn't affected when these random dropouts occur, I can check the adsl uptime in the router settings and it shows however long since I last switched off the router.
I have connected a different router (linksys) to the phone line, but got the same problems. Actually one time with the linksys, the internet didn't work at all (although it said it was connected in the router settings page) so I switched back to the netgear.
I have connected a phone (N95) to the wifi and it showed the same symptoms, usually coming up with 'no gateway reply' or something on the screen. This suggests to me that it is not a software (firewall etc) problem with any of the computers. The second router pretty much rules out router problems.
I have phoned up my internet provider (tiscali :shadedshu) and havent really got much help. Basically they ran some diagnostics and couldn't find any problems with the connection. Today when I phoned them they told me to plug the router into the master phone line in the house, and they are going to monitor the internet usage for the next 24 hours and get back to me. I suspect they won't find anything.
I have no idea what could be causing these problems, it is really getting annoying! *Bang Head :banghead:

Can anyone help me out? *Confused I've never experienced anything like this so I can't really come up with any ideas...