Windows 10: Intermittent laptop crashes to black

Discus and support Intermittent laptop crashes to black in Windows 10 Support to solve the problem; Hi all! Ive been having this strange lock up/crash issue with my HP Pavilion 15 (model cs0xxx - See specs), and I suspect it is a BIOS update, a... Discussion in 'Windows 10 Support' started by AndrewTomlinson, Nov 18, 2020.

  1. Intermittent laptop crashes to black


    Hi all! Ive been having this strange lock up/crash issue with my HP Pavilion 15 (model cs0xxx - See specs), and I suspect it is a BIOS update, a missing or malfunctioning driver, or (hopefully not) a hardware issue. (The issue started some time after I reinstalled Windows v1909 and updated my BIOS to the latest version (F.22).)

    - - - Updated - - -

    [URL unfurl="true"]https://windowsforum.com/threads/im-from-your-iso-to-the-main-directory-of-the-extracted-archive.251917/[/URL]"]

    - - - Updated - - -

    Oops! We ran into some problems. | Windows Forum

    - - - Updated - - -

    Oops! We ran into some problems. | Windows Forum

    :)
     
    AndrewTomlinson, Nov 18, 2020
    #1

  2. Intermittent black screen problem in Windows 10

    Hi Warren,

    There are several reasons why you are facing an intermittent black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

    • On which scenarios did the black screen issue happen again?
    • Have you recently installed any updates?
    • Have you made any particular changes to your device prior to this happening?
    • Are there any 3rd party programs or software installed on your computer?
    • To make sure we have not missed on anything, may we know the list of steps that you have done to resolve the issue?

    Your response is greatly appreciated.
     
    Dhavelyn Mer, Nov 18, 2020
    #2
  3. Remon Ont Win User
    Losing internet connection intermittently only on laptop

    Hi Lindamartin,

    For us to know the reason why your laptop is losing internet connection intermittently and how to fix it, we would like to know more information:

    • Have you tried updating your drivers?
    • Did you receive any error messages?

    We suggest that you try the troubleshooting steps below and check if it will solve the issue:

    1. Type troubleshooting in the search bar.

    2. Select Troubleshooting.

    3. Select View all on the top left corner.

    4. Click on Internet Connections.

    5. Follow the on-screen instructions to run the troubleshooter.

    If the issue persists then follow the below method.

    Method 2:

    We suggest you to update the Network adapters driver from the Device Manager.

    Follow the below steps:

    1. Right click on Start button and click on
    Device Manager.

    2. Expand the
    Network adapters driver from the list.

    3. Right click on the driver and click on
    Update driver Software.

    Post us back with the result.
     
    Remon Ont, Nov 18, 2020
    #3
  4. peach1971 Win User

    Intermittent laptop crashes to black

    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Nov 18, 2020
    #4
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Intermittent laptop crashes to black

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