Windows 10: Intermittent loss of internet after 1809 update (Windows 10)

Hello every ..


So i recently updated to 1809 version of Windows 10 .. And from the first startup i started confronting an issue with the internet on both wifi and cable .. In a minute am connected normally to the internet and in another minute the net cuts off .. Eventhoug the icon in task bar is showing that am connected .. I tried rolling troubleshoot and it shows not isuue .. I tried installing the last updates for my adapters (Qualcom) and stiil the same issue .. And i basically tried all solution to reset network and to Reset the DNS and the problem is not resolved (the internet deos work for few minutes then stops)


(I tried to upgrade to 1903 manually and found the same problem, however the older versions of W10 are just fine)


Any solution ?

:)

 

Losing internet connection intermittently only on laptop

Hi Lindamartin,

For us to know the reason why your laptop is losing internet connection intermittently and how to fix it, we would like to know more information:

• Have you tried updating your drivers?
• Did you receive any error messages?

We suggest that you try the troubleshooting steps below and check if it will solve the issue:

1. Type troubleshooting in the search bar.

2. Select Troubleshooting.

3. Select View all on the top left corner.

4. Click on Internet Connections.

5. Follow the on-screen instructions to run the troubleshooter.

If the issue persists then follow the below method.

Method 2:

We suggest you to update the Network adapters driver from the Device Manager.

Follow the below steps:

1. Right click on Start button and click on
Device Manager.

2. Expand the
Network adapters driver from the list.

3. Right click on the driver and click on
Update driver Software.

Post us back with the result.

 

Windows 10 Update

Well just noticed a pretty large one pop up coming in at 914MB, seems it makes some pretty serous updates.

KB3172985
https://support.microsoft.com/en-us/kb/3172985

This security update includes improvements and fixes in the functionality of Windows 10 Version 1511 and Windows Server 2016 Technical Preview 4. It also resolves the following vulnerabilities in Windows:

• 3175677 MS16-094: Security update for secure boot: July 12, 2016
• 3174060 MS16-093: Security update for Adobe Flash Player: July 12, 2016
• 3171910 MS16-092: Security update for Windows Kernel: July 12, 2016
• 3170048 MS16-091: Security update for .Net Framework: July 12, 2016
• 3171481 MS16-090: Security update for Kernel Mode Drivers: July 12, 2016
• 3170050 MS16-089: Security update for Windows secure kernel mode: July 12, 2016
• 3170005 MS16-087: Security update for the Microsoft Print Spooler: July 12, 2016
• 3169999 MS16-085: Cumulative security update for Microsoft Edge: July 12, 2016
• 3169991 MS16-084: Cumulative security update for Internet Explorer: July 12, 2016

 

Intermittent internet connection issues

Hello Trevor,

Thank you for posting your query on Microsoft community.

There are some reasons that causes this error connection reset. Let’s try to identify the root cause and apply the appropriate solution to fix this.

I suggest you to run the network troubleshooter first, and check if the issue persists. To run the troubleshooter, follow the below steps:

1. Press ‘Windows + X’ key.
   
2. Select ‘Control panel’
   
3. In the search box, type ‘Troubleshooter’ and then click ‘Troubleshooting’
   
4. Under ‘Network and Internet’ click on ‘Network adapter’ and click on ‘Next’ button.
   

Try to update the network adapter and check if the issue persists.

1. Press ‘Windows + X’ key.
   
2. Expand the network and adapter’
   
3. Right click on the device, and select ‘Update driver software’
   
4. Restart the computer and check.
   
5. You can also check for updates from the system manufacturer site.
   

Check proxy settings by doing the below steps:

1. Go to Control panel – Internet options.
   
2. Click on ‘Connections’ tab.
   
3. Click on ‘LAN settings’
   
4. Uncheck ‘Use a Proxy server for your LAN’ check box, and click ‘Ok’
   

I also suggest you to reset IP Address by following the below steps.

1. Press Windows key, and type ‘Command prompt’
   
2. Right click on it and select ‘Run as administrator’
   
3. Type the following command without quotes, and press enter: ‘netsh winsock reset catalog’
   
4. Restart the system once and check if the issue persists.
   

Try to disable Kaspersky firewall and check if that helps

1. Open the Kaspersky Internet Security program.
   
2. Click the ‘Settings’ button.
   
3. Click the ‘Firewall component’ option under Protection Center.
   
4. Select the ‘Enable Firewall’ option to remove the check mark.
   

Hope it helps. Please reach back if the issue persists.



Thanks and regards

Naveen M