Windows 10: Intermittent Screen Flickering - Which Display Adapter to Rollback

Good morning. I'm taking a new class this morning, and noticed screen flickering for the first time. While the video is playing through Blackboard on Chrome, everything works fine. As soon as I type in MS Word at the same time, my screen starts to flicker.


I assumed the problem had to do with the graphics card, but after reading thisMS help topic, it appears that the Display adapter driver may be the problem. There are three drivers installed, so how do I determine which one isn't working, which one was recently updated, and which one needs to be rolled back? Thanks.


Heather

:)

 

Wireless Display Adapter Flickering Issues

Hi Brian,



Thank you for writing to Microsoft Community Forums.



Are you aware of any changes made on your computer before this issue occurred?



I suggest you to try the following methods and check:



Method 1: Fix Screen flickering in Windows 10.



This guided walk-through provides steps to Troubleshoot screen
flickering in Windows 10.



Method 2: Troubleshooting Wireless Display Adapters.



I suggest you to refer the article to Fix
Wireless Display Adapters issues.



Hope it helps.

Thanks,

Suman.B

Microsoft Community - Moderator

 

Screen flicker

Hi Gordon,

Thank you for posting the query on Microsoft Community.

I am sorry to know that screen is flickering on Windows 10.

Do not worry, will assist you with the issue.

I suggest you to try the steps provided below.

If you see the flickering screen only
after sign-in and you can see a mouse cursor:

• While at the black screen, try using CTRL+SHIFT+ESC to start Task Manager.
  
• If it becomes visible, try finding LockAppHost.exe on the Details tab and ending the task.
  If this resolves the black screen, use corruption resolution steps (dism, then sfc).
• If this does not work, use File, Run new task in Task Manager to start an Administrator CMD window. Use this to create a new administrator user with the following commands (changing “<password>” to something of the customer’s choosing):
  
  net user test <password> /add
  
  net localgroup Administrators test /add

This will give you a test user to try, which will confirm if the issue is user or system-specific.


If you see the flickering screen before sign-in:

1. Try connecting to different video outputs on the PC. Sometimes a change in driver can cause the video to be sent:

• To a different Adapter: from integrated graphics to a discrete card or vice versa.
  
• To a different output: from HDMI to DVI, DisplayPort to VGA, or any other combination.

2. Try to boot into Safe Mode with Networking or Enable low-resolution video.

• Advanced boot options, Safe Mode with Networking, or Low Resolution Video.

http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10#v1h=tab01

• Check Device Manager and look for Display Adapters.
  • If you see 2 items under Display Adapters, disable to integrated video card (e.g. Intel HD 4000 or AMD Radeon HD 4200) and restart. (try vice versa if it does not work)
    
  • If you see 1 item under Display Adapters, rollback the driver or uninstall the display adapter in Device Manager, and enable the option to delete driver software.
    

Check the PC or display adapter manufacturer’s site for an updated driver.

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

Intermittent screen flicker

Hi and thanks for reaching out. My name is Jan. I'm a Microsoft Advisor and a user like you. I'll be happy to help you out today. I understand you have a problem with your computer not working properly.

Screen flickering in Windows 10 is usually caused by a display driver issue or incompatible app. To determine whether a display driver or app is causing the problem, check to see if Task Manager flickers. Then, based on that information, you'll need to update,
rollback, or uninstall your display driver or update or uninstall the app.

Heres how you can troubleshoot Screen flickering

https://support.microsoft.com/help/12374/window...