Windows 10: Internal power error on boot from hibenation

Hello,


I have a problem when I connected my laptop(MSI GP63 8RF) to monitor(AOC I2381FH) via HDMI cable.


after I unplug cable and close the lid for hibernation, I open the lid for boot window and then this error occurs.


It's happen every-time I connect to my monitor. But if I shut down instead of hibernation, it has no error.


Please help me find out, thanks in advance.

:)

 

internal power error

Hi,


Thank you for posting your query in Microsoft Community.

We understand how you feel about the situation. We're sorry for the trouble.

I would suggest you to follow the method given below and check if it helps.



Method 1:

Run the power troubleshooter and restart the system to check if that helps.

Windows 10 has a built-in troubleshooter to check and fix issues with power. I would suggest you to run this troubleshooter to check if the issue is with your Power.

Refer these steps:

• Press Windows key +X, select Control panel.
• Change the view by option on the top right to
  Large icons.
• Click on troubleshooting and click on the
  view all option on the left panel.
• Run the Power troubleshooter

If the issues persist I would suggest you to follow the second method.

Method 2: Create a new power plan.

• 
  Go to search box.
  
• 
  Type power option in search box.
  
• 
  Tap or click Create a power plan and follow the instructions.
  

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

Frequent and random appearing BSOD 'internal power error'.


Hereby the result of step 5 and 6 for Model WDC WD10

D drive







E drive

 

Frequent and random appearing BSOD 'internal power error'.


And hereby the result of step 5 and 6 for Model Samsung SSD 850 EVO 500GB.
(in windows10, this is my boot C-drive)

I did this in "full" command prompt mode [started win10 in command prompt mode], because when I tried it in a command prompt window within win10, I got the error that it could not get exclusive rights to this drive. I hope this is OK.

In "full" command prompt mode, the Model Samsung SSD 850 EVO apparently got drive letter E.





Now, I will continu to step 7.
Please let me know in case I did something wrong in steps 1 through 6.