Windows 10: internal speakers and microphone are not working

Why did my internal speakers and microphone stop working?

:)

 

Lumia 930 microphone doesn't work on speaker

Hi, I have same issue on Lumia 930, have tried the various steps proposed by Microsoft, have also tried updating software to Windows 10 but to no avail. While a number of posts on this topic suggest it is likely to be a hardware bug, my symptoms seem to
indicate software:

• while using the phone normally (not on speaker) the microphones work perfectly. IE microphones 1 and 2 at the bottom of the phone appear to be working 100%
• while using the phone on speaker, microphones 1 and 2 (see Problem with Lumia 930 second microphone for good photos of microphone locations) seem to be completely off
• while using phone on speaker, microphones 3 and 4 at the top of the phone seem to work reasonably as long as I'm close to the phone. Not as well as they should on a speakerphone though.
• microphone on headset works fine

This does look to be a very widespread issue ... any updates from Microsoft?

thanks

 

How can I make a Base Microphone work without it turning off the speakers?

Hello,



Thank you for posting your query on Microsoft community. Let me help you.



As per the description Microphone should work without turning off the speakers.



I suggest you follow the steps and check if it helps.

• 
  Right click on the speaker icon.
  
• 
  Select playback devices option.
  
• 
  Now select the speaker as default.
  
• 
  Now go to recording devices option and select the microphone as default and click on apply.
  

Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.

Thank you.

 

Microphone not working

The microphone on my laptop stopped working. I have done a lot of trouble shooting without success. Before I conclude that it is a hardware problem, can I ask if there is anything else I should do.

My System:

• ASUS S500CA laptop
• Windows 10 Home X64 version 1909
• VIA HD Audio - (for speakers and microphone)

Here's what happened:

• The microphone was working perfectly (on Skype).
• The next day it didn't work on a Skype call

Here's is a brief summary of what I have done:

• The only thing that changed between these two Skype calls were a couple of Windows updates
• I tried to remove all the recent Windows updates - didn't fix it
• One update (4577670) couldn't be uninstalled so I restored the system to a date prior to the successful SKYPE - didn't work
• I ran the Win trouble shooter - it reported no problem
• I tried to update the sound/microphone driver - reported that I had the best driver
• Checked the driver version (Provider - Microsoft, Date - 2019-03-18, Version, 10.0.18362.1)
• Checked driver details (Report- No driver files are required or have been loaded for this device)
• Updated to the latest Win 10 version (20H2) - didn't help
• The speakers are working correctly.
• I tried all of the above with the internal microphone as well as an external microphone (I tested all microphone alternatives in the setup - headset, external other)

Is there anything else that I should try before giving up?