Windows 10: Internal speakers not detected

I have a Dell G5 15 computer. One day a popup from dell asked me to install some updates. I clicked install, and restarted the computer. When it booted up again, The audio symbol in the bottom right corner had a red circle with an X in it. The audio wasn't playing, the special keys wouldn't change the audio, so I clicked it. It opened a troubleshooter, which could find the problem, but couldn't fix it. The problem is the computer does not recognize that it has speakers. I opened up the settings for audio, chose other settings, and there was no audio device listed. The diagnostics said that Intel SST OED has a driver problem. Please tell me if you know how to fix this.

:)

 

Switching off internal computer speakers

This is a subject that has been raised before but Microsoft seems to refuse to answer. As a result of a previous update to Windows 10, the internal computer speakers work as well as the external sound system. There is no apparent way to switch off the
internal speakers and just have the external sound system working. A previous contributor suggested that Microsoft had a solution to this bug but wouldn't elaborate. This seemed very childish.

I ask the question again: Could someone give a step by step process for switching off internal computer speakers AND leaving the external speakers working. I have tried every setting but nothing fixes the problem. Surely this isn't rocket science and
it would be easy for Microsoft to write a bug fix???

Lack of action just infuriates users unnecessarily.

 

Internal Conexant Audio speakers are "unconnected"

Hi,

For further assistance regarding the "unconnected" status of your internal audio speaker, we would like to gather more information:

• Was the update installed manually or automatically?
• Did you make any changes to your computer prior to this issue?
• What other troubleshooting steps have you tried so far?

Regards.

 

No Speakers or Headphones detected

Hi,

This issue may have been caused by a corrupted Audio driver or defective audio port.

To better understand this concern please answer the following questions:

• Are you still able to play music using a built-in speakers?
• Have you tried using other headphones or external speakers?

We also suggest that you run audio troubleshooter by following these steps:

• Type "troubleshooting" on the search box.
• Select Troubleshooting on the result.
• Click View all.
• Choose Playing Audio then follow the instructions.

If you need further assistance, don't hesitate to post back.