Windows 10: internal usb ports on front of computer case suddenly not working

Discus and support internal usb ports on front of computer case suddenly not working in Windows 10 Drivers and Hardware to solve the problem; I have 3 internal USB ports on the front of my PC tower. When I plug anything into them they do not register on Windows. I have a removable HDD which I... Discussion in 'Windows 10 Drivers and Hardware' started by sannesley, Jun 27, 2019.

  1. SANNESLEY
    sannesley Win User

    internal usb ports on front of computer case suddenly not working


    I have 3 internal USB ports on the front of my PC tower. When I plug anything into them they do not register on Windows. I have a removable HDD which I use. When I plug it in I can see the light coming on in the HDD and the disc spinning up; But Windows does nothing.


    Can someone help me resolve this issue please? I've posted a screenshot below from Device manager to show the issue.

    internal usb ports on front of computer case suddenly not working deb81b84-118f-484b-ab0d-3ab195d283de?upload=true.jpg

    :)
     
    sannesley, Jun 27, 2019
    #1
  2. SPAPAKONS
    spapakons Win User

    USB Port Oddities


    Ok, let's see it with pictures step-by-step. First right-click on the USB device and select Update driver software:


    internal usb ports on front of computer case suddenly not working [​IMG]


    Then select Browse my computer for driver software (LAST option) :


    internal usb ports on front of computer case suddenly not working [​IMG]


    The select Let me pick from a list of device drivers on my computer (LAST option) :


    internal usb ports on front of computer case suddenly not working [​IMG]


    Then select the standard driver from the list and click next:


    internal usb ports on front of computer case suddenly not working [​IMG]


    Click next/OK as required to complete installation. Repeat the steps for all Intel USB devices. Finally click on each USB root device and press DEL to delete it, reply YES when asked. After deleting all USB root devices restart the computer.

    I hope this is detailed enough...
     
    spapakons, Jun 27, 2019
    #2
  3. NIRANJAN MANJHI
    Niranjan Manjhi Win User
    USB Ports Not Working

    Hi Patrick,

    Thank you for keeping us updated.

    • Have you tried suggestions provided by Hamilton Apolinario?
    If not, please re-install Windows 10 and check the status. If the issue still persists, I suggest you to get the hardware diagnostic done from the manufacturer.

    Step 1: Download the Windows 10 ISO (using another computer so you can use USB ports to transfer files)

    Refer to the article below and download Windows 10 ISO using Media Creation Tool.

    Download Windows 10

    Step 2: Make a USB flash drive bootable

    Refer to the article to download Windows USB/DVD Download Tool to transfer ISO to USB flash drive to make it bootable device.

    Windows USB/DVD Download Tool

    Important: Ensure there is no data in USB flash drive before making it bootable device. If you have any data, back it up accordingly.


    Disclaimer: Please keep a backup of your data in case of loss.


    Hope this information is helpful. Please feel free to reply in case you face any other issues with Windows in future.
     
    Niranjan Manjhi, Jun 27, 2019
    #3
  4. KATHLEENGROVES
    KathleenGroves Win User

    internal usb ports on front of computer case suddenly not working

    USB ports suddenly stopped working!

    Two of the USB ports on my computer have suddenly stopped working. I've tried everything I can think of to re-start them, but to no avail. Any more ideas out there?
     
    KathleenGroves, Jun 27, 2019
    #4
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internal usb ports on front of computer case suddenly not working

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