Windows 10: Internet Access disables Randomly

I bought a new HP laptop, that default came with WIndows 10. But when browsing the Internet on it, the Internet Access in the network that I am connected randomly disables. This happens once every 5-10 minutes. It's so much annoying. I tried several methods to solve this problem, including Network Diagnostics. But none of them works permanently. I like to find a solution to this problem. Thank you!


PC: HP 15 series Notebook HP 15 db0009nl with Realtek Network Adapter

Problem: Internet Access disables randomly

Status: Urgent due to Online classes

Data: All the other devices connected to the same network performs normally

Windows 1909 Pro installed

Uses the ESET Firewall

Already tried disabling the firewall, running Network diagnostics, and reinstalling drivers.

The problem detected by the diagnostics is the default gateway is not available


It would be great if I can solve this prolem as it is extremely causing problems to my online classes...

:)

 

Unable to access internet

Original Title: Internet access



Hi Greg,

Thank you for posting your query in Microsoft Community.

Appreciate your interest in using Windows 10. I understand the frustration to wait for something and it is taking a long time.

I would suggest you to perform an Internet troubleshooter by following the steps below.

• Click on start and type ‘troubleshooting’ and press enter.
• Click on ‘View all’ on top left corner.
• Select ‘Internet Connections’ in the list and follow the prompts for troubleshooting.

Also, check if the issue persists by connecting to a different network.



Hope the information is helpful. Feel free to write is back for any other assistance with Windows, we’ll be glad to assist you.

 

Can't access to internet

Hi Xuan,

Thank you for posting on Microsoft Community.

We regret the inconvenience caused to you. We will assist you in resolving the issue.

Step 1: I suggest you to run the
internet connection troubleshooter by following the steps below and check if the internet issue is resolved.

• 
  Press Windows icon key on the keyboard, type
  Troubleshooting and select the top most search result.
  
• 
  Click on View all from the left side panel of the window.
  
• 
  Select Internet Connections,
  click on Advanced and check
  Apply repairs automatically option.
  
• 
  Follow the on screen instructions.
  

Step 2: If the issue persist, I suggest you to
uninstall the network adapter
driver from the device manager by following the steps below:

• 
  Press Windows key + X keys on the keyboard and click on
  Device Manager.
  
• 
  Expand the Network adapter driver from the list.
  
• 
  Right click on the driver and click on Uninstall
  option.
  
• 
  Restart the PC to install the network adapters automatically and check if the changes are effective.
  

Step 3: If the issue persist, I suggest you to
update the network adapter driver from the device manager by following the steps below:

• 
  Press Windows key + X keys on the keyboard and click on
  Device Manager.
  
• 
  Expand the Network adapter driver from the list.
  
• 
  Right click on the driver and click on Update
  option.
  
• 
  Follow the on-screen instructions.
  

Write back to us for further assistance, we will be happy to assist.

Thank you.

 

Guidance needed to setup my Home PC access over Internet through browser

I wasn't giving steps on how to get RDP working, that is covered plenty of other places, I just give the steps to make it secure.

RDP. If they aren't tracking your Web browsing, I doubt they are going to track RDP.

And if you start the session from the command prompt it doesn't even put the address in the MRU list.

Though the question that needs to be asked now is, what are you using for your VM lab?