Windows 10: Internet connection causes stuttering in Bluetooth speaker

Discus and support Internet connection causes stuttering in Bluetooth speaker in Windows 10 Drivers and Hardware to solve the problem; So I recently acquired a new pair of bluetooth Beats. They are great, working wonders with my cellphone. However, despite being able to connect them no... Discussion in 'Windows 10 Drivers and Hardware' started by Jorge Alberto Cárdenas, Sep 12, 2018.

  1. Internet connection causes stuttering in Bluetooth speaker


    So I recently acquired a new pair of bluetooth Beats. They are great, working wonders with my cellphone. However, despite being able to connect them no problem to my HP laptop, I noticed stuttering on the audio, a lot of it. Some time later, I take notice on the fact that the stuttering is gone when I disconect my laptop from my router and returns as soon as my device is back online.


    So I started Googling, I have done a lot of what I could find, including uninstalling and updating drivers, changing device settings, between other things, but to no avail. What could cause such an issue and how could I fix it?

    :)
     
    Jorge Alberto Cárdenas, Sep 12, 2018
    #1
  2. Red_2112 Win User

    Bluetooth speaker stuttering

    Hello - I am having an issue with a set of Creative bluetooth speakers (Creative T3250) on my Asus laptop. The audio stutters, sometimes just every so often, other times it won't stop stuttering. For bluetooth, I use a bluetooth dongle.

    The stuttering happens regardless if I am playing an Mp3 or using youtube. Distance shouldn't be an issue as I tested the speakers with about 1 meter between the speaker and computer

    What I find odd is that I have another bluetooth speaker, the Bose Soundlink Mini which works just fine. With the Bose, I haven't experienced any stuttering unless I move the speaker quite some distance from the computer.

    When I disconnect the Creative speakers, the audio plays just fine from the computer itself. And, like I said, it plays just fine from the Bose speaker. I have tried totally forgetting the Bose connection in case that was causing interference with the Creative
    speaker but there was no change.

    I also have a wireless mouse with it's own usb connection, so I don't think that should be an issue. I tried disconnecting it anyway but no change to the stuttering.

    I did connect by Android phone to the Creative speakers. There was still some stuttering at first but overall, it was much better than the computer. I was able to use songza and that seemed OK. Youtube had more stuttering.

    Also, when using the computer with the speakers, the more I was doing on the computer (opening files, typing, etc.) the more the stuttering seemed to happen. Perhaps a coincidence but I was able to watch a streamed show without issue. But playing music while
    working seems impossible.

    I see that others have issues similar to this with other windows platforms. I looked at some of the other fixes but so far nothing has really worked.

    Anyone else have similar experiences? Any advice would be greatly appreciated.

    Cheers,

    R
     
    Red_2112, Sep 12, 2018
    #2
  3. Bluetooth speaker stuttering

    Hi,

    Thank you for posting in Community.

    We understand your concern and we will provide our assistance to help you resolve the issue.

    Before we proceed, I would like you to provide the information stated below:

    Did you make any changes to your computer before the issue occurred?

    As per your query, I am led to believe that your Bluetooth drivers for the creative speakers might be causing the issue.

    To help us narrow down the cause of the issue, I would suggest that you perform the methods that are stated below.

    Method 1: Hardware and Device Troubleshooter.

    I would suggest that you run this in build troubleshooter, as it will detect any errors that might persist in accordance with your speakers.

    • Click on the Start button, and type “Troubleshooting” on the search bar.
    • Click on troubleshooting, then click on “Hardware and sound”.
    • Under Hardware and sound, click on “hardware and devices”.
    • A pop-up will appear, click on the “Next” button and your hardware troubleshooting will start.

    Method 2: Update the drivers.

    I would suggest that you update the drivers for your Bluetooth device and check if the issue persist. To do so follow the steps below:

    1. Open Device Manager by right clicking on the
    Start Menu.

    2. Open Device Manager, double click to expand the device.3. Right-click the device, and click Update.

    Hope this information helps.

     
    Vanessa Sohtun, Sep 12, 2018
    #3
  4. ducky01 Win User

    Internet connection causes stuttering in Bluetooth speaker

    Bluetooth speaker wont connect to laptop?


    I'm having some trouble figuring out what to do here, my Bluetooth speaker wont connect and isn't even discoverable by my laptop. i want to connect my Bluetooth speaker to my laptop but when i go to Bluetooth settings my speaker does not show up on the list of devices. I have un-installed and re-installed the drivers, i've reset the Bluetooth driver management service and Bluetooth support services but still nothing is working, any help would be much appreciated.

    just in case you need to know the specs.
    speaker: Bush soundbar model-BSB02BT20
    laptop: Hp Elitebook 8470p running windows 10

    please help!
     
    ducky01, Sep 12, 2018
    #4
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Internet connection causes stuttering in Bluetooth speaker

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