Windows 10: Internet Connection is lost after connecting an Xbox One Controller to a Windows 10 PC

Whenever I connect my Xbox controller to my PC (HP Omen 880-023d) my internet connection is lost. No WiFi connections are available

and and I am stuck offline. As soon as I disconnect my controller, my WiFi comes back.


Please Help.

Thanks

:)

 

Can’t connect Xbox one controller to pc

Hello SubieTY,

Thank you for writing to Microsoft Community Forums.

Initially, we need to pair the device to show up in the list while connected through Bluetooth. Check with the below mentioned steps and see if it works.

• I would suggest you to check with the troubleshooting steps mentioned in the article on -
  
  Connect and troubleshoot Bluetooth on your Xbox One Wireless Controller.
  
  
  
  
• You may also follow the steps from the below article to connect a controller to a Windows 10 PC -
  
  How to connect an Xbox One Wireless Controller to a Windows PC.
  

Hope it helps.

Mala S

Microsoft Community - Moderator

 

Connecting Xbox to PC

Hello,

Please answer the below questions to assist you better.

• What is the make and model of your computer?
• Which version of windows is running on your system?

Suggest you to follow below steps and check if you are able to connect your Xbox to your Computer.

• Sign in to your Xbox Live account using your Microsoft login credentials
• Verify that your Xbox One is connected to the same network as your Windows PC
• Power on your Xbox One.
• Press the “Menu” button on your Xbox controller and select “Settings.”
• Select “Preferences” and place a checkmark next to “Allow streaming to other devices.”
• Connecting Xbox and PC.
• Click on “Connect” on the Xbox app on your Windows 10 PC
• Select the name of your Xbox One console
• Connect an Xbox One controller to your PC using a USB cable
• Click on “Stream,” then select the Xbox game you want to play on your PC
• Click on “Play from console”.

If you are looking for more information on Xbox, you can post your query in dedicated Xbox forum for better assistance. Refer to the link below which guides you to Xbox forum.

https://support.xbox.com/en-US/xbox-360/console/connect-xbox-360-console-tv

Hope this information is helpful. Please do let us know if you need further assistance on windows, we’ll be glad to assist you.

 

Xbox Controller is not connecting to Wireless Adapter

Hi,



Thank you for writing to Microsoft Community Forums.



I appreciate your time and patience to work on this issue. To have a better clarity on the issue please reply to the following questions:

• Are you using an Xbox one controller?
  

If you are using an Xbox one controller, I suggest you to refer the steps in the article

How to connect an Xbox One Wireless Controller to a Windows PC and see if that helps in resolving the issue.



I would also suggest you to uninstall all the hidden devices under USB hive and check if you are able to connect the wireless adapter. Please follow the steps mentioned below to uninstall the hidden drivers:

1. Press and hold the Windows + X key on the keyboard.
   
2. Select Device manager.
   
3. Click View tab.
   
4. Select Show hidden devices.
   
5. Expand Universal Serial Bus and remove all the greyed out devices. To remove the greyed out devices, right click on the device and select
   uninstall.
   
6. Restart your computer.
   

Please reply with the status of the issue, we will be glad to help you further.



Nikhar Khare

Microsoft Community - Moderator