Windows 10: Internet connection issue

Discus and support Internet connection issue in Windows 10 BSOD Crashes and Debugging to solve the problem; I am unable to connect to the internet using the LTE connection on my Surface Go. It seems the data connection is locked with the SIM PIN2. I ran... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by AhmadMoss, Apr 24, 2019.

  1. AhmadMoss Win User

    Internet connection issue


    I am unable to connect to the internet using the LTE connection on my Surface Go. It seems the data connection is locked with the SIM PIN2. I ran dia program but received Enter a SIM PIN2 to unlock the mobile broadband device

    How can I sort it out?

    :)
     
    AhmadMoss, Apr 24, 2019
    #1

  2. Windows 10 Internet Connectivity Issues with various programs

    Hi,



    Apologies for the late reply.



    Try the following steps:

    I would suggest you to run Internet Connectivity troubleshooter:





    Try the following steps:


    • Click "Search" and type "Troubleshooting" without quotes and hit enter.

    • Click “View All”

    • Select "Internet Explorer connection"

    • Click next to run the troubleshooter.



      Regards,
     
    Waseemulla S, Apr 24, 2019
    #2
  3. Internet Connectivity Issues

    So heres the deal. My brother who is behind the opposite wall of me is having internet issues. The router is here in my room and his internet is plugged into the Linksys E2000 via a wire going from it to an ethernet wall socket going to his room and into his computer.

    He has been having iffy internet for the past 2 days. Fixed it yesterday by rebooting now the problem has resurfaced.

    What we have tried:
    • Testing the ethernet cables with a tester. Passed
    • Tested onboard ethernet with known working cable (computer hooked up using my connections in my room) Passed
    • Checked to make sure there was no static IP address in IPv4 settings. Passed
    • Made sure the Network Connection wasnt full on disabled. Passed
    • Swapped the cable leading from the router to the wall outlet in my room. Passed and worked for a few minutes.
    With regards to that last bullet point, the computer is no longer getting internet again despite working for a few minutes. Testing the new cable again, tells us that pins 1 and 2 are "open". That is the second cable in a row that the tester is spitting this message out on.

    Any ideas guys? Im out of them.
     
    CrAsHnBuRnXp, Apr 24, 2019
    #3
  4. Internet connection issue

    Internet issues with Windows 10

    Hello Bryan,

    We are sorry to know that you are facing this issue. We'll certainly assist you with this.

    Share this information to assist you better.

    • Have you made any recent changes prior to this issue?
    • Have you installed all the pending updates?
    • What is the exact error message or code you receive?
    I suggest you to follow the steps below and see if it helps:

    Set Internet Explorer as default browser

    I suggest you to set Internet Explorer as default web browser and restart the computer and see if it helps.

    Disable Proxy

    Sometimes using proxy to connect to the internet may cause issues while connecting to the network.

    Follow the steps below to disable proxy:

    • Press “Windows Key” + “R”.
    • Type “inetcpl.cpl”.
    • Go to Connection.
    • Click on LAN Settings.
    • Check the box which says Automatically detect settings.
    • Uncheck the box under Proxy server.

    Run Internet Connection Troubleshooter

    Though you are able to use internet, there could be some problems or some settings which could have stopped Windows services to connect to the internet.

    I suggest you to run the Internet connection troubleshooter to fix such issues, follow the steps below:

    • Press Windows key + R
    • Type Control
    • Click on Troubleshooting
    • Click on Connect to the internet
    • Click on Next and follow the On-screen instructions

    Hope this helps, get back to us if you need further assistance.
     
    Rakesh Narayanaswamy, Apr 24, 2019
    #4
Thema:

Internet connection issue

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