Windows 10: Internet connection randomly dropping through WiFi connection

Dear all,
I generally have good WiFI connection, but in two rooms so I am running a TP-Link system for Wifi through my powernet, which provides me with WiFI in our working space. No problems here.
I have been noticing that on my laptop, when I sit in the living space, my internet connection is dropping WITHOUT losing connection to the WiFi network. This makes me reset my adapter but mostly without succes. Sometimes it spontaneously regains internet connectivity. This happens at random (to me). My cell phone doesn't have the same problem, nor does my GF's computer.
I notice that when i go back to the workspace (where wifi is distributed through my TP-link), more often then not I instantly regain connection. Which makes me think this is a problem of IP adress that is different when switching from Wifi through router and Wifi through TP-link?

Here is the runout for my ipconfig /all and
Output for 'netsh wlan show all'

Windows IP Configuration.docx
Regards,
Robin

:)

 

WiFi connection randomly dropping

We appreciate your response. In that case, we would recommend that you check out the article created by
Andre Da Costa on this
article. This will provide you steps on how to perform a Repair Upgrade on your device.



Let us know the result if you need further assistance.

 

WiFi connection randomly dropping

Hi Altayeb,

There are a few reasons as to why you’re having issues with your wireless connection. It can be because of an antivirus or malware-prevention software installed on your device or the network adapter driver is not updated. We would
recommend that you check out this
link. This will provide you troubleshooting steps regarding network connection issues in Windows 10.

Let us know if you require further assistance.

If you think this was useful, do not hesitate to “mark it as an answer” to help those who are facing the same problem.

 

You need to paste the info to a post, not attach to link. It is not the ipconfig /show all that we need. We need the netsh wlan show all.

 

Rollout for both below! Thanks for helping.

Windows IP Configuration

Host Name . . . . . . . . . . . . : RobinUltrabook
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter LAN-verbinding* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Hosted Network Virtual Adapter
Physical Address. . . . . . . . . : 62-57-18-0B-D7-77
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter LAN-verbinding* 3:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 60-57-18-0B-D7-78
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Dual Band Wireless-AC 7265
Physical Address. . . . . . . . . : 60-57-18-0B-D7-77
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2a02:1810:292b:1300:484c:1d6b:bf3f:1728(Preferred)
Temporary IPv6 Address. . . . . . : 2a02:1810:292b:1300:4082:89ec:f22c:5746(Preferred)
Link-local IPv6 Address . . . . . : fe80::484c:1d6b:bf3f:1728%6(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.23.40(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . : fe80::de53:7cff:fe97:e352%6
DHCPv6 IAID . . . . . . . . . . . : 106977048
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-35-8B-F4-9C-EB-E8-18-A2-D6
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{127FA9F7-57D6-4465-905E-5377DD2B6FE9}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Wireless System Information Summary
(Time: 24/07/2016 20:16:58 Romance (zomertijd))


=======================================================================
============================== SHOW DRIVERS ===========================
=======================================================================


Interface name: Wi-Fi

Driver : Intel(R) Dual Band Wireless-AC 7265
Vendor : Intel Corporation
Provider : Intel
Date : 22/02/2015
Version : 17.15.0.5
INF file : C:\WINDOWS\INF\netwbw02.inf
Files : 2 total
C:\WINDOWS\system32\DRIVERS\Netwbw02.sys
C:\WINDOWS\system32\DRIVERS\Netwfw02.dat
Type : Native Wi-Fi Driver
Radio types supported : 802.11b 802.11g 802.11n 802.11a 802.11ac
FIPS 140-2 mode supported : Yes
802.11w Management Frame Protection supported : Yes
Hosted network supported : Yes
Authentication and cipher supported in infrastructure mode:
Open None
Open WEP-40bit
Open WEP-104bit
Open WEP
WPA-Enterprise TKIP
WPA-Enterprise CCMP
WPA-Personal TKIP
WPA-Personal CCMP
WPA2-Enterprise TKIP
WPA2-Enterprise CCMP
WPA2-Personal TKIP
WPA2-Personal CCMP
Open Vendor defined
Vendor defined Vendor defined
Authentication and cipher supported in ad-hoc mode:
Open None
Open WEP-40bit
Open WEP-104bit
Open WEP
WPA2-Personal CCMP
Wireless Display Supported: Yes (Graphics Driver: Yes, Wi-Fi Driver: Yes)


=======================================================================
============================= SHOW INTERFACES =========================
=======================================================================


There is 1 interface on the system:

Name : Wi-Fi
Description : Intel(R) Dual Band Wireless-AC 7265
GUID : 127fa9f7-57d6-4465-905e-5377dd2b6fe9
Physical address : 60:57:18:0b:d7:77
State : connected
SSID : NoRo
BSSID : dc:53:7c:92:45:15
Network type : Infrastructure
Radio type : 802.11ac
Authentication : WPA2-Personal
Cipher : CCMP
Connection mode : Profile
Channel : 112
Receive rate (Mbps) : 780
Transmit rate (Mbps) : 780
Signal : 99%
Profile : NoRo

Hosted network status : Not started


=======================================================================
=========================== SHOW HOSTED NETWORK =======================
=======================================================================


Hosted network settings
-----------------------
Mode : Allowed
SSID name : "ROBINULTRABOOK-69710"
Max number of clients : 100
Authentication : WPA2-Personal
Cipher : CCMP

Hosted network status
---------------------
Status : Not started


=======================================================================
============================= SHOW SETTINGS ===========================
=======================================================================


Wireless LAN settings
---------------------
Show blocked networks in visible network list: No
Only use GP profiles on GP-configured networks: No
Hosted network mode allowed in WLAN service: Yes

Allow shared user credentials for network authentication: Yes
Block period: Not Configured.

Auto configuration logic is enabled on interface "Wi-Fi"
MAC randomization not available on interface Wi-Fi


=======================================================================
============================== SHOW FILTERS ===========================
=======================================================================


Allow list on the system (group policy)
---------------------------------------
<None>

Allow list on the system (user)
-------------------------------
<None>

Block list on the system (group policy)
---------------------------------------
<None>

Block list on the system (user)
-------------------------------
<None>


=======================================================================
=========================== SHOW CREATEALLUSER ========================
=======================================================================


Everyone is allowed to create all user profiles.


=======================================================================
============================= SHOW PROFILES ===========================
=======================================================================


Profiles on interface Wi-Fi:

Group policy profiles (read only)
---------------------------------
<None>

User profiles
-------------
All User Profile : NoRo
Current User Profile : PROXIMUS_FON
Current User Profile : TELENETHOMESPOT


=======================================================================
========================== SHOW PROFILES NAME=* =======================
=======================================================================


Profile NoRo on interface Wi-Fi:
=======================================================================

Applied: All User Profile

Profile information
-------------------
Version : 1
Type : Wireless LAN
Name : NoRo
Control options :
Connection mode : Connect automatically
Network broadcast : Connect only if this network is broadcasting
AutoSwitch : Do not switch to other networks
MAC Randomization : Disabled

Connectivity settings
---------------------
Number of SSIDs : 1
SSID name : "NoRo"
Network type : Infrastructure
Radio type : [ Any Radio Type ]
Vendor extension : Not present

Security settings
-----------------
Authentication : WPA2-Personal
Cipher : CCMP
Security key : Present

Cost settings
-------------
Cost : Unrestricted
Congested : No
Approaching Data Limit : No
Over Data Limit : No
Roaming : No
Cost Source : Default


Profile PROXIMUS_FON on interface Wi-Fi:
=======================================================================

Applied: Current User Profile

Profile information
-------------------
Version : 1
Type : Wireless LAN
Name : PROXIMUS_FON
Control options :
Connection mode : Connect automatically
Network broadcast : Connect only if this network is broadcasting
AutoSwitch : Do not switch to other networks
MAC Randomization : Disabled

Connectivity settings
---------------------
Number of SSIDs : 1
SSID name : "PROXIMUS_FON"
Network type : Infrastructure
Radio type : [ Any Radio Type ]
Vendor extension : Not present

Security settings
-----------------
Authentication : Open
Cipher : None
Security key : Absent
Key Index : 1

Cost settings
-------------
Cost : Unrestricted
Congested : No
Approaching Data Limit : No
Over Data Limit : No
Roaming : No
Cost Source : Default


Profile TELENETHOMESPOT on interface Wi-Fi:
=======================================================================

Applied: Current User Profile

Profile information
-------------------
Version : 1
Type : Wireless LAN
Name : TELENETHOMESPOT
Control options :
Connection mode : Connect automatically
Network broadcast : Connect only if this network is broadcasting
AutoSwitch : Do not switch to other networks
MAC Randomization : Disabled

Connectivity settings
---------------------
Number of SSIDs : 1
SSID name : "TELENETHOMESPOT"
Network type : Infrastructure
Radio type : [ Any Radio Type ]
Vendor extension : Not present

Security settings
-----------------
Authentication : Open
Cipher : None
Security key : Absent
Key Index : 1

Cost settings
-------------
Cost : Unrestricted
Congested : No
Approaching Data Limit : No
Over Data Limit : No
Roaming : No
Cost Source : Default


=======================================================================
======================= SHOW NETWORKS MODE=BSSID ======================
=======================================================================


Interface name : Wi-Fi
There are 16 networks currently visible.

SSID 1 : PROXIMUS_AUTO_FON
Network type : Infrastructure
Authentication : WPA2-Enterprise
Encryption : CCMP
BSSID 1 : a6:b1:e9:eb:2f:a1
Signal : 28%
Radio type : 802.11n
Channel : 11
Basic rates (Mbps) : 6.5 16 19.5 117
Other rates (Mbps) : 18 19.5 24 36 39 48 54 156
BSSID 2 : 0a:19:70:a4:8b:ba
Signal : 58%
Radio type : 802.11g
Channel : 1
Basic rates (Mbps) : 1 2 5.5 6 11 12 24
Other rates (Mbps) : 9 18 36 48 54

SSID 2 : WiFi-2.4-2FAE
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : a4:b1:e9:eb:2f:ae
Signal : 26%
Radio type : 802.11n
Channel : 11
Basic rates (Mbps) : 6.5 16 19.5 117
Other rates (Mbps) : 18 19.5 24 36 39 48 54 156

SSID 3 : telenet-7F4BE_2GEXT
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : c0:ff:d4:94:af:ef
Signal : 28%
Radio type : 802.11n
Channel : 10
Basic rates (Mbps) : 6.5 16 19.5 117
Other rates (Mbps) : 18 19.5 24 36 39 48 54 156

SSID 4 : NoRo
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : dc:53:7c:92:45:16
Signal : 85%
Radio type : 802.11n
Channel : 6
Basic rates (Mbps) : 6.5 16 19.5 117
Other rates (Mbps) : 18 19.5 24 36 39 48 54 156
BSSID 2 : dc:53:7c:92:45:15
Signal : 80%
Radio type : 802.11ac
Channel : 112
Basic rates (Mbps) : 12 24 58.5
Other rates (Mbps) : 18 36 48 54 526.5
BSSID 3 : 60:e3:27:34:56:1c
Signal : 53%
Radio type : 802.11n
Channel : 1
Basic rates (Mbps) : 6.5 16 19.5 117
Other rates (Mbps) : 18 19.5 24 36 39 48 54 156

SSID 5 : TelenetWiFree
Network type : Infrastructure
Authentication : WPA2-Enterprise
Encryption : CCMP
BSSID 1 : de:53:3c:92:45:16
Signal : 83%
Radio type : 802.11n
Channel : 6
Basic rates (Mbps) : 6.5 16 19.5 117
Other rates (Mbps) : 18 19.5 24 36 39 48 54 156
BSSID 2 : 62:35:3b:08:49:37
Signal : 21%
Radio type : 802.11n
Channel : 1
Basic rates (Mbps) : 6.5 16 19.5 117
Other rates (Mbps) : 18 19.5 24 36 39 48 54 156
BSSID 3 : de:53:7c:92:44:18
Signal : 58%
Radio type : 802.11ac
Channel : 112
Basic rates (Mbps) : 12 24 58.5
Other rates (Mbps) : 18 36 48 54 526.5
BSSID 4 : 06:35:3b:d6:35:49
Signal : 16%
Radio type : 802.11n
Channel : 44
Basic rates (Mbps) : 24 39 156
Other rates (Mbps) : 18 19.5 36 48 54
BSSID 5 : de:53:3c:ed:6a:b0
Signal : 36%
Radio type : 802.11n
Channel : 11
Basic rates (Mbps) : 6.5 16 19.5 117
Other rates (Mbps) : 18 19.5 24 36 39 48 54 156
BSSID 6 : 62:35:3b:1e:8c:d5
Signal : 21%
Radio type : 802.11n
Channel : 1
Basic rates (Mbps) : 6.5 16 19.5 117
Other rates (Mbps) : 18 19.5 24 36 39 48 54 156
BSSID 7 : 06:35:3b:58:7f:8d
Signal : 8%
Radio type : 802.11n
Channel : 40
Basic rates (Mbps) : 24 39 156
Other rates (Mbps) : 18 19.5 36 48 54

SSID 6 : Beam
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : 5c:35:3b:58:7f:89
Signal : 43%
Radio type : 802.11n
Channel : 6
Basic rates (Mbps) : 6.5 16 19.5 117
Other rates (Mbps) : 18 19.5 24 36 39 48 54 156

SSID 7 : bbox2-81ac
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : 00:19:70:a4:8b:ba
Signal : 55%
Radio type : 802.11g
Channel : 1
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54

SSID 8 : PROXIMUS_FON
Network type : Infrastructure
Authentication : Open
Encryption : None
BSSID 1 : 06:19:70:a4:8b:ba
Signal : 55%
Radio type : 802.11g
Channel : 1
Basic rates (Mbps) : 1 2 5.5 6 11 12 24
Other rates (Mbps) : 9 18 36 48 54
BSSID 2 : a6:b1:e9:eb:2f:af
Signal : 28%
Radio type : 802.11n
Channel : 11
Basic rates (Mbps) : 6.5 16 19.5 117
Other rates (Mbps) : 18 19.5 24 36 39 48 54 156
BSSID 3 : c6:ea:1d:c0:ce:0a
Signal : 13%
Radio type : 802.11n
Channel : 11
Basic rates (Mbps) : 6.5 16 19.5 117
Other rates (Mbps) : 18 19.5 24 36 39 48 54 156

SSID 9 : telenet-CE786
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : 5c:35:3b:9c:e7:8c
Signal : 26%
Radio type : 802.11n
Channel : 48
Basic rates (Mbps) : 18 19.5 24 36 39 48 54 156

SSID 10 : telenet-63540
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : 5c:35:3b:d6:35:46
Signal : 16%
Radio type : 802.11n
Channel : 44
Basic rates (Mbps) : 18 19.5 24 36 39 48 54 156

SSID 11 : TELENETHOMESPOT
Network type : Infrastructure
Authentication : Open
Encryption : None
BSSID 1 : 02:35:3b:d6:35:47
Signal : 16%
Radio type : 802.11n
Channel : 44
Basic rates (Mbps) : 24 39 156
Other rates (Mbps) : 18 19.5 36 48 54
BSSID 2 : 02:35:3b:d6:35:46
Signal : 45%
Radio type : 802.11n
Channel : 1
Basic rates (Mbps) : 6.5 16 19.5 117
Other rates (Mbps) : 18 19.5 24 36 39 48 54 156
BSSID 3 : 02:35:3b:58:7f:8a
Signal : 43%
Radio type : 802.11n
Channel : 6
Basic rates (Mbps) : 6.5 16 19.5 117
Other rates (Mbps) : 18 19.5 24 36 39 48 54 156
BSSID 4 : 02:53:7c:33:90:43
Signal : 15%
Radio type : 802.11n
Channel : 1
Basic rates (Mbps) : 6.5 16 19.5 117
Other rates (Mbps) : 18 19.5 24 36 39 48 54 156
BSSID 5 : 62:35:3b:1e:8c:d3
Signal : 18%
Radio type : 802.11n
Channel : 1
Basic rates (Mbps) : 6.5 16 19.5 117
Other rates (Mbps) : 18 19.5 24 36 39 48 54 156
BSSID 6 : 02:35:3b:7f:9b:cb
Signal : 33%
Radio type : 802.11n
Channel : 1
Basic rates (Mbps) : 6.5 16 19.5 117
Other rates (Mbps) : 18 19.5 24 36 39 48 54 156

SSID 12 : MinasTirith
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : 5c:35:3b:9c:e7:8b
Signal : 60%
Radio type : 802.11n
Channel : 6
Basic rates (Mbps) : 6.5 16 19.5 117
Other rates (Mbps) : 18 19.5 24 36 39 48 54 156

SSID 13 : telenet-B5339E5
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : dc:53:7c:ed:6a:b0
Signal : 31%
Radio type : 802.11n
Channel : 11
Basic rates (Mbps) : 6.5 16 19.5 117
Other rates (Mbps) : 18 19.5 24 36 39 48 54 156

SSID 14 : telenet-88FCB-5
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : 5c:35:3b:f8:8f:d1
Signal : 10%
Radio type : 802.11n
Channel : 36
Basic rates (Mbps) : 18 19.5 24 36 39 48 54 156

SSID 15 : WiFi-2.4-CE09
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : c4:ea:1d:c0:ce:09
Signal : 18%
Radio type : 802.11n
Channel : 11
Basic rates (Mbps) : 6.5 16 19.5 117
Other rates (Mbps) : 18 19.5 24 36 39 48 54 156

SSID 16 : telenet-7F4BE
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : dc:53:7c:17:f4:c3
Signal : 18%
Radio type : 802.11n
Channel : 6
Basic rates (Mbps) : 6.5 16 19.5 117
Other rates (Mbps) : 18 19.5 24 36 39 48 54 156


=======================================================================
======================= SHOW INTERFACE CAPABILITIES ===================
=======================================================================


Wireless System Capabilities
----------------------------
Number of antennas connected to the 802.11 radio (value not available)

Max number of channels the device can operate on, simultaneously (value not available)

Co-existence Support : Unknown


Wireless Device Capabilities
----------------------------

Interface name: Wi-Fi

WDI Version (Windows) : 0.0.0.0

WDI Version (IHV) : 0.0.0.0

Firmware Version :

Station : Supported

Soft AP : Supported

Network monitor mode : Supported

Wi-Fi Direct Device : Supported

Wi-Fi Direct GO : Supported

Wi-Fi Direct Client : Supported

Protected Management Frames : Supported

DOT11k neighbor report : Unknown

ANQP Service Information Discovery : Not Supported

Action Frame : Not Supported

Diversity Antenna : Unknown

IBSS : Supported

Promiscuous Mode : Supported

P2P Device Discovery : Not Supported

P2P Service Name Discovery : Not Supported

P2P Service Info Discovery : Not Supported

P2P Background Discovery : Not Supported

P2P GO on 5 GHz : Unknown

FIPS : Supported

Instant Connect : Supported

Dx Standby NLO : Supported

Extended Channel Switch Announcement : Unknown

Function Level Reset : Not Supported

Platform Level Reset : Not Supported

Bus Level Reset : Not Supported

MAC Randomization : Not Supported

Fast Transition : Not Supported

MU-MIMO : Unknown

Miracast Sink : Unknown

BSS Transition (802.11v) : Unknown

IHV Extensibility Module Configured : Not Supported

Number of Tx Spatial Streams : 0

Number of Rx Spatial Streams : 0

Number of Concurrent Channels Supported : 2

P2P GO ports count : 1

P2P Clients Port Count : 1

P2P Max Mobile AP Clients : 8

Max ANQP Service Advertisements Supported : 0

Co-existence Support : Unknown

 

Your signal is great for both 5ghz & 2.4ghz to your Gateway. 5ghz does not go as far as 2.4ghz. Also if you are using Wireless-ac vs. N, it also has a shorter length for bandwidth. I have mine set to automatically connect with my Wireless A/P. Without knowing what model, version, current firmware installed on your gateway, it can also be a culprit. It is always best to have it up high enough to help with coverage. If channel congestion is causing problems, you may have to use inSSider to help look for possible channel congestion.

 

What is inSSider?

Sorry, I am a total noob when it comes to networking issues. So what exactly do you advise me to do solve this problem?
Btw, i never have any trouble on other WiFi networks, only at my home network.

 

You could also try installing the latest driver from here:Current Intel® Wireless Adapters Software and Driver Versions

 

That will not do anything, since the current Intel drivers are dated for the Microsoft ones in 2015. The Intel ones that are dated for Feb. 2016 did not really change much.

Their issue is that they are going to have to dig in a little deeper on their Gateway side to find a good set of 5 ghz channels to try and have a strong connection.

 

It is a tool that allows you to see all active Access Points and be able to see what the -dbm or strength is, so that you can set your Wifi Access Point to have a strong signal. Think of it like when you are in between two cities that their radio towers overlap around the same assigned signal slot, while trying to tune in with a old analog radio. You have to keep fiddling with the knob. Now the digital radios you do not have to do that, because they will automatically lock out any overlap until you are out of range, then you will have to search for a new channel.

Manage Small WiFi Networks with inSSIDer Office Xirrus is a good alternative that does not cost $20. inSSIDer is well worth paying the money for the personal edition. It comes in handy when you are somewhere and experience issues with signal quality, so you can run it and see if it is you or the hotspot.

My son uses Trendnet Wireless-ac USB adapter with a USB cord to extend it off of his Macbook when he is in his dorm room and dealing with the weak signal they have with the Access point placement in the boys dorms.