Windows 10: internet connection & Win10 Mail App

Mail in Win10 said it couldn't connect to my account, as I was offline.

I checked the network setting and it says there is no connection, nor is an Ethernet cable plugged in.

Obviously it is and there is a connection as I am signed into my account and typing this message.


I can get into my emails, through my browser, in my Hotmail account.


I was advised to delete amil and redownload and install it fresh. I did the delete, then signed into my store account, found the Mail and Calendar app and selected 'Get'. Up popped a box saying I need to be online to get it, but wasn't connected to the internet, which I am as I was in the store getting it.


So having gone through all the suggested online resets and other microsoft suggestions I am no wiser.


My internet clock is showing the correct time and date. The internet network Icon in the Tray is not there, but I am still connected to the internet, via the browser (Mozilla) for everything else.


So what do I need to do to get Win 10 to recognise what is blatently obvious and also why does only Microsoft Mail and the Store / Network Connections say I am offline when I am actually online ?

:)

 

Mail app will not open on 10041.


Hello Adam,

This is the suggested solution below if you haven't already tried it.

In this Windows 10 build 10041, the Mail, Calendar, and People apps may be broken due to a licensing issue with the Store Beta. To get these apps working again, you need to follow these steps:

• Open powershell as administrator
• Run the command Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online
• Re-install Mail, People and Calendar from the Store (green tile)

 

Error: 0x80072efd, "cannot connect to mail.btinternet.com" on Mail app in Windows 10

Hi Alan,

I realize the inconvenience you are facing in accessing the Mail app with syncing the mails. Do not worry we will help you with this issue.

Provide us additional information to assist you better with this issue:

• Have you made any changes to operating system prior to this issue that is resulting in this?
• Which is the Windows troubleshooter you have tried to resolve the issue?
• Are you using wired/ wireless internet connection on your device?
• Is internet connection working fine on your device?

Let us try few of the below troubleshooting steps to fix the issues Mail app.

Method 1: As per the error message, I suggest you to check with the internet connection on your device. Make sure it is working fine and try to sync the mails.

Also, Use Internet Connection Troubleshooter
as it find and fix the problems with connecting to the internet or to websites.

• Click on Start; in the start search type
  Troubleshooter and hit Enter.
• In the left pane, click onView all.
• Click on Internet Connection Troubleshooter.
• Select Advance and click on
  Run as Administrator.
• Click Next and follow the on-screen instructions to complete the troubleshooting process.

If the issue still persists,

Method 2: I suggest you to try the below troubleshooting steps if not yet tried.

Step 1: I suggest you to run the
Windows Store Apps troubleshooter.

Windows Store Apps Troubleshooter,
troubleshoots problems that may prevent Windows Store Apps from working correctly.

Refer: Run the troubleshooter for Windows apps

Sept 2: I suggest you to check with the system Date, time and Time zone
is set correct.

Follow the steps to set the date and time:

• Type “Date and Time” in the search bar.
• Click Change date and time button.
• Click Apply and Ok to save the date and time.

Note: Click on the Time Zone tab to check the Time Zone.

Step 3: I suggest you to Disable Proxy Settings

Windows Store apps won't work properly if you are using a proxy server. You may disable the proxy server and check.

Follow the below steps.

• Press Windows Key + R
  to open Run command, type inetcpl.cpl.
• Under Internet Options, go to
  Connections tab.
• c. Click on the LAN Settings button.
• Then uncheck the option Use a proxy server for your LAN.
• Click Apply.

Hope it helps. Update us the status with syncing the emails on Mail app for further assistance.

Thank you.

 

Mail app will not open on 10041.

Hey Shawn,
I did that to no avail, then I ran WSReset.exe; now I'm good on all 3, Mail, Calendar and People! *Confused
Go figure!

Store Cache - Clear in Windows 8