Windows 10: Internet connections goes down when I log in in an online game

Discus and support Internet connections goes down when I log in in an online game in Windows 10 Network and Sharing to solve the problem; Hi, I have seen people posting with the same problem I'm having but the solutions do not work for me, maybe because there is something different in my... Discussion in 'Windows 10 Network and Sharing' started by StéphaneRibeiro1, Apr 7, 2021.

  1. Internet connections goes down when I log in in an online game


    Hi, I have seen people posting with the same problem I'm having but the solutions do not work for me, maybe because there is something different in my situation.

    Whenever I login on an online game my connection goes down. I installed overwatch and everything was fine I was in the blizard app and my connection was good, when I started the game the connection instantly went down, so I tried other games, I went and start league of legends and connection went down, I went to try genshin Impact and connection went down again. I tried to play in a friends house because I thought that maybe it was my internet provider but the same thing happend.

    If someone can help me with this situation I will be very gratefull.

    Thank you

    :)
     
    StéphaneRibeiro1, Apr 7, 2021
    #1
  2. Kem Mon Win User

    Set Broadband Internet Connection Network Configuration

    Hi,

    Upon analyzing the details you have provided, kindly run the
    Network and Internet Troubleshooter
    and check if there's any changes. To run the
    troubleshooter,
    follow these steps:


    • On the search bar, type
      Troubleshooting.

    • Choose
      Network and Internet.

    • Run the following
      Troubleshooter:

      • Internet Connections.

      • Network Adapter.

      • Incoming Connections.

    If the issue persists, we suggest that you try to
    renew
    your
    IP address. To do this, follow these steps:


    • Open
      Command Prompt
      as
      Administrator.

    • Type the following command:

      • Ipconfig/release
        and hit
        Enter.

      • Ipconfig/renew
        and hit
        Enter.

      • Exit.

    Let us know how it goes.

    Regards.
     
    Kem Mon, Apr 7, 2021
    #2
  3. AndreePin Win User
    loss of internet connection

    Hi Lawrence,

    Since you are still experiening internet connection issue, what we can suggest is for you to try and have the Internet Connections troubleshooter. Kindly try the steps below:


    • Right click the
      Start
      menu and select Control Panel.

    • Change the
      View by: Categoryinto
      Large icons.

    • Select and click
      Troubleshooting.

    • Click
      Network and Internet.

    • Click
      Internet Connections.

    • Follow the on screen instructions and wait for the troubleshooting to complete.

    • After troubleshooting is completed, check the status of the troubleshooter shown on the window.
    Let us know how it goes.
     
    AndreePin, Apr 7, 2021
    #3
  4. 3mptylord Win User

    Internet connections goes down when I log in in an online game

    Network Settings says No Internet Connection, But...


    I've tried unselecting the option but I didn't fix the issue - nor could I see why it would.

    The following things connect to the internet fine:
    • Microsoft Edge (new IE)
    • Chrome
    • Skype
    • Steam's browser and Steam multiplayer games
    • League of Legends launcher, patcher, PVP.net and game client
    • Battle.net
    • Pretty much everything
    What doesn't work:

    • Network Center (says I'm not connected)
    • Windows Live Mail (logging in)
    • Outlook (logging in)
    • Notepad 8 (logging in)
    • User Accounts (logging in)
    The issue seems to affect any Microsoft product that tries to connect to Live.
     
    3mptylord, Apr 7, 2021
    #4
Thema:

Internet connections goes down when I log in in an online game

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