Windows 10: Internet disconnects when installing some apps

Discus and support Internet disconnects when installing some apps in Windows 10 Software and Apps to solve the problem; I bought Photoshop CC 2019 and Premiere Pro 2019 through Lazada. I think most of all that bought the same apps didn't have the same problem as mine. I... Discussion in 'Windows 10 Software and Apps' started by Mark Yap, Oct 15, 2019.

  1. MARK YAP
    Mark Yap Win User

    Internet disconnects when installing some apps


    I bought Photoshop CC 2019 and Premiere Pro 2019 through Lazada. I think most of all that bought the same apps didn't have the same problem as mine. I did all the required steps to install them and confirmed that I have all the system requirements. Whenever I try to install them, it won't show any progress, instead, it's just showing "Installation Options". Waited for more than 2 hours, assuming that it's just my internet. But no. I have 25 MBPS US and 24 MBPS DS. Only when I did retry for 3 or 4 times that I realized, whenever I hit "Install" (tried on each app, one at a time), the laptop keeps disconnecting from the internet then gets reconnected after 10 to 15 seconds. I tried using the ethernet and WiFi but same result. The installation doesn't go through because the internet cuts it, which would require me to hit the "Install" again. See the cycle? I'm wondering, could there be anything from the OS that is stopping these kinds of apps from getting installed in my laptop? I have the latest Windows 10 version. I just updated it last week (October 13, 2019). What should I do?

    :)
     
    Mark Yap, Oct 15, 2019
    #1
  2. MRTHANHNGUYEN
    mrthanhnguyen Win User

    Internet disconnection

    I don't know why I have disconnection while using the Internet. Is it due to the ISP or the router or modem? The modem and router all have lights on. It disconnected for less than 30s then back on.
     
    mrthanhnguyen, Oct 15, 2019
    #2
  3. KARI
    Kari Win User
    Connect and Disconnect internet


    I just need to click the network icon in notification area, select my WiFi network and click Connect / Disconnect:


    Internet disconnects when installing some apps [​IMG]


    Selecting Connect automatically I don't have to enter the network security key manually:



    Internet disconnects when installing some apps [​IMG]
     
    Kari, Oct 15, 2019
    #3
  4. ONEHP1
    onehp1 Win User

    Internet disconnects when installing some apps

    uTorrent disconnecting my internet connection

    AT&T wasn't much of a help. All they suggested was to replace my router and modem with their products.

    The disconnections never happen when I surf the web
     
    onehp1, Oct 15, 2019
    #4
Thema:

Internet disconnects when installing some apps

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