Windows 10: Internet Dropouts

For the last several months, I've been suffering internet dropouts on my PC. They are generally only for 5 to 10 seconds, although, the odd one lasts for over a minute. Some days there only a dozen or so dropouts, other days there can be hundreds.

I have been using Net Monitor, which pings three DNS servers every 5 seconds. If the response is more than 200 ms for all 3 servers for more than 5 seconds, it reports a failure. During that time, I can't access the internet.

It doesn't affect any other devices on the network.
It doesn't seem to matter if I have nothing open, the dropouts happen even when I'm not at my machine.
I've changed ISP.
My current ISP says there has been no drop in signal
I've tried both wired and WiFi
I've tried a wireless USB dongle
I've checked both the router and Windows logs - Windows reports a loss of DNS
I've tried different DNS suppliers - default is Google 8.8.8.8

I'm now at a loss for what to look at next.

Current System
Computer - HP 750-100nl
System Manufacturer HP
System Model 750-100nl
System Type Desktop
Motherboard Manufacturer HP
Motherboard Product 2B47
BIOS Version A0.18
SMBIOS Version 2.8
Secure Boot On

Operating System
Microsoft Windows 10 Home (64 bit)
Version 1803
OS Build 10.0.17134
Build Branch rs4_release
Locale Italian (Italy)
Windows Directory C:\Windows
System Directory C:\Windows\system32
.NET Framework Versions 2.0.50727.4927, 3.0.30729.4926, 3.5.30729.4926, 3.5.30729.5003, 4.0.0.0, 4.7.03056
Installed Internet Browsers Google Chrome
Processor - Intel® Core™ i7-6700 CPU @ 3.40GHz
Manufacturer GenuineIntel
Description Intel64 Family 6 Model 94 Stepping 3
Architecture x64
No. of Cores 4
No. of Threads 8
Current Clock Speed 3408 MHz
Current Voltage 1.7
Level 2 Cache 1024 Kb
Level 3 Cache 8192 Kb
Processor Id BFEBFBFF000506E3
Revision 24067
Availability Running at full power

Chipset

Intel® 100 Series/C230 Series Chipset Family

Networking and I/O
Realtek PCIe GbE Family Controller
Manufacturer Realtek
Availability Running at full power
Status This device is working properly.
Installed True
MAC Address DC:FE:072:53:0C
Service Name rt640x64
Driver Provider Realtek
Driver Version 10.28.615.2018
Driver Date 6/15/2018
Device Id PCI\VEN_10EC&DEV_8168&SUBSYS_2B47103C&REV_10\4&33D1A2BA&0&00E6
Revision 10

Intel® Dual Band Wireless-AC 3165
Manufacturer Intel Corporation
Availability Running at full power
Status This device is working properly.
Installed True
MAC Address AC:2B:6E:66:8C:76
Service Name Netwtw04
Driver Provider Intel
Driver Version 19.51.14.1
Driver Date 5/27/2018
Device Id PCI\VEN_8086&DEV_3165&SUBSYS_40108086&REV_81\4&396630DF&0&00E0
Revision 81

Intel® Wireless Bluetooth®
Manufacturer Intel Corporation
Status OK
Driver Provider Intel Corporation
Driver Version 20.70.0.4
Driver Date 5/7/2018
Device Id USB\VID_8087&PID_0A2A&REV_0001

:)

 

Windows 10 Internet Connectivity Issues with various programs

Hi,



Apologies for the late reply.



Try the following steps:

I would suggest you to run Internet Connectivity troubleshooter:





Try the following steps:

• 
  Click "Search" and type "Troubleshooting" without quotes and hit enter.
  
• 
  Click “View All”
  
• 
  Select "Internet Explorer connection"
  
• 
  Click next to run the troubleshooter.
  
  
  
  Regards,
  

 

Set Broadband Internet Connection Network Configuration

Hi,

Upon analyzing the details you have provided, kindly run the
Network and Internet Troubleshooter
and check if there's any changes. To run the
troubleshooter,
follow these steps:

• 
  On the search bar, type
  Troubleshooting.
  
• 
  Choose
  Network and Internet.
  
• 
  Run the following
  Troubleshooter:
  
  • 
    Internet Connections.
    
  • 
    Network Adapter.
    
  • 
    Incoming Connections.
    

If the issue persists, we suggest that you try to
renew
your
IP address. To do this, follow these steps:

• 
  Open
  Command Prompt
  as
  Administrator.
  
• 
  Type the following command:
  
  • 
    Ipconfig/release
    and hit
    Enter.
    
  • 
    Ipconfig/renew
    and hit
    Enter.
    
  • 
    Exit.
    

Let us know how it goes.

Regards.

 

Wifi dropouts since Windows 10

Really sorry but I was getting confused with my other laptop which I also have problems with although I no longer use it for the internet.

This other one I have is the one with wifi dropouts. It was bought used from a friend with Windows 10 already installed and the dropouts began a few months ago. He had it for 3 months from new. I've tried all the online fixes that I can see and none work.

I've had it now for about 8 months and it was fine to begin with.