Windows 10: Internet Explorer 11 and Edge seems to run all the time since install of v2004

I use CCleaner to clean my system on a regular basis. Since I installed v2004, CCleaner tells me I have to close IE to delete the cookies. When I go into task manager, I see no indication that IE or Edge are running and therefore those files are skipped. Is this the way v2004 is supposed to be, or can I stop IE and Edge from running in the background?

cv

:)

 

Internet Explorer 11 as well as Edge in Windows 10 crashes

Hi,



Thanks for posting your query on Microsoft community.



I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps.

Step 1: Windows 10 has a built-in troubleshooter to check and fix issues with Internet Explorer. I would suggest you to run this troubleshooter to check if the issue is
with your Explorer.

Refer these steps:

• 
  Press Windows key +X, select Control panel.
  
• 
  Change the view by option on the top right to Large icons.
  
• 
  Click on troubleshooting and click on the view all option on the left panel.
  
• 
  Run the Internet Explorer performance troubleshooter.
  

And also refer the link below and check if it helps.

http://windows.microsoft.com/en-in/internet-explorer/ie-crashes-stops-working#ie=ie-11



Step 2: I suggest you to reset the Internet Explorer and check if it helps.

Refer the below article and check if it helps.

http://windows.microsoft.com/en-us/internet-explorer/reset-ie-settings#ie=ie-11

Reset Internet explorer disclaimer:

Disclaimer: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer
Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature.



Step 3: Clear caches and cookies

• 
  Open Microsoft EDGE.
  
• 
  After that click on (…) “More action” option which is visible at top right side of the browser and you will see “Settings” option.
  
• 
  Under “Settings” scroll down and you will see a button “Choose what to clear” under “Clear browsing data” option.
  
• 
  Once you click on this option you will see list of feature, Select Cached data and file.
  
• 
  Here you need to check the option you want to clear and click “Clear” button.
  

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Internet Explorer as well as Edge crashes multiple times

Hi Eric,

Thank you for posting your query on Microsoft Community. Let me assist you.

I understand you are facing crashing issues on both the Edge browser as well as Internet Explorer. This might be due to corruption on the browsers. I suggest you to clear and reset the browser settings and check if it helps to resolve the issue.

I suggest you to try the steps provided to reset Internet Explorer, in the link below.

http://windows.microsoft.com/en-us/internet-explorer/reset-ie-settings#ie=ie-11

Disclaimer: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer
Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature.

Further try resetting Edge and check if it helps to resolve the issue.
Refer the steps below to reset Edge.

Steps:-

1. First of all launch Microsoft Edge Browser.

2. After that click on “More action” option which is visible at top right side of the browser and you will see “Settings”
option.

3. Under “Settings” scroll down and you will see a button “Choose what to clear” under “Clear browsing data” option.

4. Once you click on this option you will see list of feature like

• Browsing History
• Cookies and saved website data
• Cached data and file
• Download history
• Form data
• Password.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

Reinstalling Internet Explorer 11

• Go to Control Panel > Programs > Programs and features.
• Go to Windows Features and disable Internet Explorer 11.
• Then click on Display installed updates.
• Search for Internet explorer.
• Right-click on Internet Explorer 11 > Uninstall.

Restart computer

I'm obviously having trouble running without it but I'm running Chrome and it operates fine, Edge does not work. IE is gone as far as I can tell, no searches shows it to be installed.