Windows 10: internet or router speed imacting keys on my keyboard

keys on my keyboard do not respond - for example the p or forward slash or question mark and others - when im connected at my church or at the Geek Squad, the keyboard functions just fine, but not when im in my home. I have a Netgear router rated at 300Mbs when other devices attached. My wife does not have this problem with her devices. Are there connection issues or do I have issues with my settings. This is an issue in mail and office tools.

:)

 

Unable connect to WEP Security Router

Hi,



Thank you for posting on Microsoft Community. We regret the inconvenience caused.



Before assisting further, I would like to ask you few questions:

• Do you get any error message when you try to connect to the network?
• Are you able to connect to other devices using similar router?

Method 1: If you are able to connect to other devices using the same router, i suggest you to run the troubleshooters by following the steps below:



Step 1: I suggest you to run the
internet connection troubleshooter by following the steps below and check if the issue is resolved.

• Press Windows icon key on the keyboard, type Troubleshooting and select the top most search result.
• Click on View all from the left side panel of the window.
• Select Internet Connections, click on
  Advanced and check Apply repairs automatically
  option.
• Follow the on screen instructions.

Step 2: Also run the network adapter troubleshooter by following the steps below and check if the issue is resolved.

• Press Windows icon key on the keyboard, type Troubleshooting and select the top most search result.
• Click on View all from the left side panel of the window.
• Select Network Adapter,
  click on Advanced and check Apply repairs automatically
  option.
• Follow the on screen instructions.

Method 2: If the issue persist, I suggest you to
update the network adapter driver from device manager by following the steps below:

• Press Windows key + X keys on the keyboard and click on
  Device Manager.
• Expand the Network adapter driver from the list.
• Right click on the driver and click on Update option.
• Restart the PC to install the network adapters automatically and check if the changes are effective.

Also check from the manufacturer’s website if you are using updated network adapter.



Write back to us with the answers to the above questions for further assistance. Your reply is important for us to ensure we assist you accordingly.



Thank you.

 

Keyboard shortcut Alt key not working

Hi,



Before we proceed, I need more information to help you better.

• 
  Since when are you facing this issue?
  
• 
  Did you make any software or hardware changes on your computer prior to this issue?
  
  
  

I suggest you to follow the steps below and check if it helps.

Step 1: You may check if the ALT key is functioning correctly in on-screen keyboard. It will help us to verify if there is any issue with the keyboard.

Follow the steps below to open On-screen Keyboard.

• 
  Windows + Q, type OSK (on-screen keyboard)
  
• 
  And check if it works
  

Step 2: Run Hardware and device Troubleshooter.

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your devices. Refer these steps:

• 
  Press Windows key +X, select Control panel.
  
• 
  Change the view by option on the top right to Large icons.
  
• 
  Click on troubleshooting and click on the view all option on the left panel.
  
• 
  Run the Hardware and devices troubleshooter.
  

Keep us posted on this issue so that we can assist you better.

 

Internet Router missing from Device Manager

Hi all, hoping someone can help?

I am troubleshooting my abysmal WiFi speeds as my PC is fast becoming unusable.

Having spoken to my ISP - I have split the signal on the router. The split has been done successfully (visible on my mobile phone network options), however the 5.0GHz network is not showing up on my desktop PC - the trouble shooting steps suggest tweaking
the adapter settings.

My issue is that the Router is not listed in Device Manager? Hidden Devices is checked...

This is what is listed...none of these are for my NOWTV router....