Windows 10: Internet Problems

So I have a Toshiba Laptop running windows 10. It has been working perfectly until today. It will not connect to the internet now. On the notification bar where you can see networks, nothing is displayed. I have tried to reset my router and that didn't work. I have tried hooking up an ethernet to the laptop and that also didn't work. I decided to go into device manager to see if there is an error with the network adapter, but it says everything is working properly. I checked the usb ports with my phone to make sure they worked as well. All ports charged my phone. So, I went to Best Buy to purchase a wifi adapter to see if that would help. I ran through the installation process and it showed that it was successful and I needed to restart the computer. Once it was restarted (with the wifi adapter plugged into usb) I then tried to see if I could connect. Again, nothing showed up as far as networks. Next, I went to go to the boot menu to see if there was any options that could help me. I saw that there wash a refresh PC, so I clicked that and went to work while it was doing its refresh. If that doesn't work, is there anything other thing I can do?

:)

 

Windows 10 1709 System Restore problems...


That seems to be an attempt at Option 2 in the tutorial, which requires you to
a. Boot to a command prompt (Did you?)
b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

I suggest Option 1 is easier.

If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.

 

Internet connectivity problems

Hello Walrus,

There can be a number of reasons for no internet connection in Windows, some common reasons that can cause these problems are:

• Corrupted or incompatible drivers.
• Missing updates.
• Network connection settings.
• Hardware or software problems.
• Inappropriate distance from the router or obstruction.
• Interference with other devices.

For us to better assist you, we'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Were there any recent changes made prior to this issue?

Meanwhile, we recommend performing the suggested steps in this article
to help you troubleshoot and resolve network connection issues in Windows 10.

We look forward to your response.

Regards.

 

Internet problem

Hi Yosef,



Thank you for contacting Microsoft Community. Your interest in Windows 10 is much appreciated.

We understand how you feel about the situation. We're sorry for the trouble.



Method 1: Internet Connection Troubleshoot

Windows has a built-in troubleshooter to check and fix issues with Internet connection. I would suggest you to run this troubleshooter to check if the issue is with your internet.

Refer these steps:

• Press Windows key +X, select Control panel

• 
  Change the view by option on the top right to Large icons
  
• 
  Click on troubleshooting and click on the view all option on the left panel
  
• 
  Run the Internet Connection troubleshooter
  

Method 2: I suggest you to update drivers and check if that helps. If that issue persist please uninstall and reinstall latest drivers available in manufacturer
website.

• Press “Windows + X” and select Device manger.

• 
  Select Network Adapter and expand the driver icon.
  
• 
  Right click on the driver icon and click on Update.
  
• 
  Follow the onscreen instructions to update the driver.
  
  
  

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.



Thanks and regards,

Jenith