Windows 10: Internet running very slow

Discus and support Internet running very slow in Windows 10 Network and Sharing to solve the problem; Hi all, i'm running windows 10 on a dell pc.In the last week my internet has started to run very slow. I usually use chrome, but also have internet... Discussion in 'Windows 10 Network and Sharing' started by nez, Jan 15, 2017.

  1. NEZ
    nez Win User

    Internet running very slow

    Hi all, i'm running windows 10 on a dell pc.In the last week my internet has started to run very slow. I usually use chrome, but also have internet explorer which was also slow which leads me to think the problem is to with windows rather than a browser. My ps3 seems to run ok when playing online so i don't think its a poor connection either. I haven't downloaded any programs, updates or changed any settings in the last week so i'm really at a loss. Can anyone help?

    One interesting thing though, if i go on youtube the video make take a long time to start but once it does its buffers ok which is a little odd


    p.s sorry if this isn't in the right section, please let me know where it should go if thats the case


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    How to solve it
    sahilshowkat, Jan 15, 2017
  3. Slow internet connection on Chrome and Edge browser using Windows 10.

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    Why is Internet slow on my surface pro 4 8gb ram . It runs slow on both chrome & microsoft edge . Edge is really very very slower as compared to chrome . PLease fix the issue & what are the main features microsoft will be fixing in the REDSTONE update &
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    KashyapRaparthi, Jan 15, 2017
  4. Internet running very slow

    Welcome to the TenForums @nez.

    Are you wired or wireless. Either way, have you checked your connection speed and quality to router.

    There is a very large update making its way to your computer. Please go into settings, updates and security, and see if you are receiving any updates. Also check update history and note any repeat failures. KB3213986 should show as installed, assuming you are on Win 10 1607. I've noticed it has failed on some of my devices and then restarts the download. A simple fix for this is to manually download and install.
    Caledon Ken, Jan 16, 2017
  5. NEZ
    nez Win User
    Hi, i am wireless, but did connect with wire and made no difference. Also ps3 is running fine so no probably with connection. Have listed current updates below. It says downloading, but they never seem to download

    Internet running very slow [​IMG]

    Also have this from download history

    Internet running very slow [​IMG]

    This is the version details of windows

    Internet running very slow [​IMG]

    This maybe an old version. When my computer downloaded the anniversary update i recall it messed up my internet on that occasion, so i went back to the previous version
  6. robgr Win User
    Run the Windows Update troubleshooter
    robgr, Jan 17, 2017
  7. Agree and if it fails run it again.
    Caledon Ken, Jan 17, 2017
  8. NEZ
    nez Win User

    Internet running very slow

    I've run it a few times, now have got all uploads downloaded and installed, except for the cumulative windows 10 update which seems to be an issue. Didn't seem to fully download. After running trouble shooter a few times it said it could delete download as a fix. So i let it do this, Now attemtping to re download. Internet no different as yet tho
  9. robgr Win User
    What speed do you expect?
    Is there a known fault in your area?
    How does the speed compare on a another device/PC?
    robgr, Jan 17, 2017
  10. NEZ
    nez Win User
    download of windows update now dowloaded. left the computer in process of installing it. will see how things are when i get home

    ps3 runs fine, have also connected pc with cable to modem, didn't make any difference. Speedwise, well i expect it to load a page pretty much instantly, which is how it usually is . It can take 30 secs + at the moment, sometimes not at all
  11. robgr Win User
    robgr, Jan 17, 2017
  12. I'd start by diagnosing the modem/router.

    Start by shutting down the computer and then rebooting your modem, then start your computer, once router is powered on again.

    Next I'd try to ping or even better, your own ISP from command prompt. If all values are good then I'd go and test - The Global Broadband Quality Test multiple times for different servers using different browsers.

    Maybe this can pinpoint your problem. If all looks good then problem solved, but if you experience slowdowns still, then we need to dig deeper into your system.
    slicendice, Jan 17, 2017
  13. Internet running very slow

    Nez your slow speed on this device has been caused by the failing installs and repetitive downloads. As you say your PS3 is fine. Your device was in trouble. Once you can dedicate your Internet service to serving you and not the updates you will be find. That update that you mention is almost 1GB.

    If it fails report back and we can solve with a manual installation.
    Caledon Ken, Jan 17, 2017
  14. NEZ
    nez Win User
    All the updates are done hasn't made any difference, speed test 10.3mb
  15. What speed are you paying for? When you tested were you wired to router or wireless?
    Caledon Ken, Jan 17, 2017

Internet running very slow

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